Program Manager - CBO

INNOVIM; Washington (District of Columbia); On-site; USD 150,000 - 182,000; Full time

Job summary

INNOVIM is seeking a results-oriented Program Manager to oversee federal IT support services across multiple task orders. The role acts as the primary customer liaison, coordinating resources, schedules, and deliverables within a Public Trust framework.

The ideal candidate will have 10–12 years of PM experience, PMP or equivalent, and a strong ability to interface with senior leadership while managing risk and budgets. Hybrid work with on-site presence in Washington, DC is possible.

Qualifications

• Bachelor's degree in Information Technology-related field.
• 10–12 years of program/project management experience.
• PMP certification required, or 10+ years of directly relevant program management experience in lieu of PMP.
• Working understanding of IT and cybersecurity capabilities.
• Demonstrated ability to communicate with senior-level executives and meet deadlines.
• Proficiency with project management tools; experience developing policies, procedures, and work instructions.
• U.S. citizenship or permanent residence; ability to obtain a Public Trust (Tier 2).

Responsibilities

• Provide BPA and task order administration, contract governance, and performance monitoring.
• Serve as the single point of contact to the customer and liaison between technical teams, the COR, and executive leadership to manage expectations.
• Lead project initiation and planning; collaborate with stakeholders to define needs and objectives and translate business requirements into executable technical solutions and implementation plans.
• Manage resources and budget, including task assignment and labor-burn forecasting.
• Oversee execution and monitoring — daily progress, schedule management, and quality assurance of deliverables.
• Identify, assess, and mitigate technical and project-related risks.
• Prepare task proposals including budget and schedule; develop policies, procedures, and work instructions.
• Provide clear, concise written and verbal status reporting across multiple concurrent activities.
• Assess project deliverables to ensure they meet customer requirements prior to submission.

Skills

Program management

Stakeholder communication

Risk management

Budgeting & forecasting

Policy development

Communication skills

PM tools proficiency

Education

Bachelor's degree in IT-related field

PMP certification or 10+ years PM experience

Tools

Project management tools

Job description

Location Washington, DC — hybrid; on-site as required by task assignment
Employment Type Full-time — contingent upon contract award
Salary Range $150,000 – $182,000
Clearance / Suitability Public Trust (Tier 2); U.S. citizenship or permanent residence required

Position Summary

The Program Manager provides overall management and administration across all task orders under a Federal IT Support Services BPA for a U.S. legislative branch agency, serving as the single point of contact to the customer. The role coordinates all tasks, deliverables, and personnel; manages resources, schedule, risk, and quality; and acts as liaison between the contractor's technical teams, the Contracting Officer's Representative (COR), and executive leadership.

Key Responsibilities

• Provide overall BPA and task order administration, contract governance, and performance monitoring.
• Serve as the single point of contact to the customer and liaison between technical teams, the COR, and executive leadership to manage expectations.
• Lead project initiation and planning; collaborate with stakeholders to define needs and objectives and translate business requirements into executable technical solutions and implementation plans.
• Manage resources and budget, including task assignment and labor-burn forecasting.
• Oversee execution and monitoring — daily progress, schedule management, and quality assurance of deliverables.
• Identify, assess, and mitigate technical and project-related risks.
• Prepare task proposals including budget and schedule; develop policies, procedures, and work instructions.
• Provide clear, concise written and verbal status reporting across multiple concurrent activities.
• Assess project deliverables to ensure they meet customer requirements prior to submission.

Required Qualifications

• Bachelor's degree in an Information Technology-related field.
• Minimum 10–12 years of program/project management experience, including execution and oversight of major Federal IT programs.
• PMP certification required, or a minimum of 10 years of directly relevant program management experience in lieu of PMP.
• Working understanding of Information Technology and cybersecurity capabilities.
• Demonstrated ability to communicate orally and in writing with senior-level executives and to meet critical deadlines.
• Proficiency with project management tools; experience developing policies, procedures, and work instructions.
• S. citizenship or permanent residence status; ability to obtain a Public Trust (Tier 2) determination.

Preferred Qualifications

• Active PMP; ITIL Foundation.
• Experience managing multi-disciplinary IT programs spanning network engineering and cybersecurity.
• Experience administering GSA IT Schedule task orders and Blanket Purchase Agreements.
• Prior experience supporting federal or Congressional / legislative branch agencies.

Clearance, Suitability & Security

U.S. citizenship or permanent residence status is required. The selected candidate must be able to obtain and maintain a Public Trust (Tier 2) suitability determination and will undergo an FBI criminal background check and U.S. Capitol Police fingerprinting prior to starting work, in accordance with the contract's security requirements. Remote work is authorized; however, on-site presence at the customer's facilities in Washington, DC (and, as needed, data-center/computing facilities in Ashburn, VA and Manassas, VA) may be required based on task assignment. Local travel to these sites is non-reimbursable. Core hours are 9:00 AM–6:00 PM ET, Monday–Friday; occasional after-hours or weekend maintenance activity may be required.

Compensation

Salary Range: $150,000 – $182,000, commensurate with experience, education, and certifications. INNOVIM offers a comprehensive benefits package including health, dental, and vision coverage, retirement savings, paid time off, and professional development support.

ent savings, paid time off, and professional development support.