Program Manager - BSS

Infosys; Tampa (FL); On-site; USD 102,000 - 132,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays and PTO

Job summary

Infosys is seeking a Technology Project Lead 2 to guide client-focused OSS projects in the US. The role emphasizes delivery management, stakeholder engagement, and ongoing process improvement across traditional telecom OSS/BSS domains. Relocation/travel to project locations may be required.

The candidate should demonstrate leadership, financial acumen, and strong client relationships to drive successful outcomes in a fast-paced engineering environment.

Qualifications

• OSS Program & Delivery Management experience in telecom.
• Leadership in Plan & Build for OSS domains.
• Technical program leadership in Java stack.

Responsibilities

• Define project objectives and scope aligned to business goals.
• Build and maintain client relationships with regular updates.
• Drive process improvement using methodologies and tools.
• Identify risks and implement mitigation strategies.
• Develop and run project estimates and manage budgets.
• Support technical and commercial proposals aligned to client needs.
• Plan resource allocation and conduct performance appraisals.
• Handle scope changes and update requirements and contracts.

Skills

OSS Program Mgmt

Telecom OSS/BSS Leadership

Plan & Build Leadership

Java Tech Leadership

Education

Bachelor's degree

Job description

Overview

The Infosys Engineering unit is dedicated to amplifying product‑centric value delivery through innovative engineering solutions. We focus on adopting a data‑first approach to engineering and value‑stream management, enabling real‑time visibility into the flow of value. Our team leverages advanced technologies such as AI, ML, and predictive analytics to drive continuous improvement, enhance delivery processes, and accelerate time to market. Join us to be part of a team that is at the forefront of engineering innovation, delivering intelligent insights and empowering stakeholders to achieve hyper‑productivity and sustainable growth.

In the assigned Job Role of Technology Project Lead 2, your Area Of Responsibility will be as below:

• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
• Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency
• Drive process improvement by reviewing project deliverables and incorporating innovative methodologies and tools
• Identify potential risks and implement mitigation strategies to ensure successful project outcomes
• Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
• Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective
• Scope changes and develop client requirements, ensuring proper estimation, approval, and contractual updates

Your Contribution To The Team

• Demonstration of strategic mindset for delivering impactful, client‑aligned projects.
• Problem‑solving expertise and ability to run project economics and delivery
• Strong relationship with mid and senior level client stakeholders
• Strong leadership abilities to foster team performance and growth
• Commitment to cultivating a culture of learning and innovation

Required Skill And Experience

OSS Program & Delivery Management , Telecom OSS/BSS Domain Leadership in Plan & Build , OSS Transformation & Modernization , Technical Program Leadership in Java stack

Preferred Skill And Experience

Stakeholder & Client Management , Vendor & Partner Management

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Additional Details

The estimated annual compensation for this role in Basking Ridge NJ, will be $101700 to $132210

Benefits

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.