Telco OSS/BSS Lead

Infosys Limited; Richardson (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Health and Dependent Care Reimburse

Insurance (Accident, Critical Illness,

Hospital Indemnity, Legal)

401(k) plan and contributions

Job summary

Infosys Limited is seeking a Technology Project Lead 1 in the United States. The role focuses on delivering engineering projects with a data‑driven approach, joining a team optimizing SDLC processes and client collaboration to drive hyper-productivity and growth.

You will develop timelines, manage resources, and coordinate between clients and technical teams, ensuring on‑time, high‑quality deliverables while balancing budgets and scope.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• Relocation/travel to work location may be required.
• All applicants authorized to work in the United States are encouraged to apply.

Responsibilities

• Develop project timelines and address resource discrepancies to ensure timely completion.
• Liaise between technical teams and clients, coordinating regular meetings and milestone reviews.
• Support SDLC processes to ensure deliverables align with client requirements and specs.
• Monitor project deliverables across all phases to meet quality benchmarks.
• Contribute to project budgets aligned with scope and strategy.
• Identify scope changes and new client requests, assist in effort estimation and approvals.

Skills

Agile Management

Stakeholder communication

Risk management

Program Management

Education

Bachelor’s degree or foreign equivalent

Tools

Agile Management Tools

Job description

Technical Skills 4

Technology|Agile Management|Agile Management Tools

Technical Skills 5

Overview

The Infosys Engineering unit is dedicated to amplifying product-centric value delivery through innovative engineering solutions. We focus on adopting a data-first approach to engineering and value-stream management, enabling real-time visibility into the flow of value. Our team leverages advanced technologies such as AI, ML, and predictive analytics to drive continuous improvement, enhance delivery processes, and accelerate time to market. Join us to be part of a team that is at the forefront of engineering innovation, delivering intelligent insights and empowering stakeholders to achieve hyper-productivity and sustainable growth.

In the assigned Job Role of Technology Project Lead 1, your Area Of Responsibility will be as below:

• Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion


• Act as a liaison between technical teams and clients, facilitating smooth communication through regular meetings and milestone reviews


• Support the technical team in following SDLC processes, ensuring all deliverables align with client requirements and specifications


• Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations


• Contribute to the creation of project budgets that aligns with the scope, strategy, and key deliverables


• Identify scope alterations and new client requests, support in effort estimation, obtaining necessary approvals and securing client sign-offs

Your contribution to the team:

• Proactive risk management to ensure uninterrupted delivery.


• An ability to build collaborative relationships with stakeholders through effective communication


• Focus to anticipate challenges and deliver innovative solutions.


• Commitment to balance project economics with adherence to strategic priorities.

Program Management ,Safe Agile

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.


• This position may require relocation and/or travel to work/project location.


• All applicants authorized to work in the United States are encouraged to apply.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability


• Health and Dependent Care Reimbursement Accounts


• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)


• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.