Program Manager [AQ-18380]

Aquent; San Mateo (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Aquent Talent partners with an innovative urban mobility leader to hire a program manager focused on deploying IT and data infrastructure across operational sites. You will drive cross-functional efforts, translate technical requirements into robust operational solutions, and ensure site-wide stability during live operations.

Collaborate with telecom providers, information security, and vendors to meet timelines and standards, develop planning frameworks, and train site teams on new

Qualifications

• Program management experience deploying IT and data infra.
• Ability to translate technical needs into ops solutions.
• Proven track record handling complex tech challenges and stability.
• Experience coordinating mission-critical programs across teams.
• Designing and implementing strategic site planning frameworks.
• Capability to train operational teams and perform root-cause analysis.
• Vendor management ensuring timelines and service levels.
• Familiarity with data security principles and collab with security teams.

Responsibilities

• Drive cross-functional efforts to deploy data/IT infra across sites.
• Manage complex technical challenges to ensure site stability during live ops.
• Coordinate mapping, testing, and validation programs for rollout.
• Develop site planning frameworks with data-driven insights.
• Train site ops teams on infrastructure and root-cause troubleshooting.
• Partner with telecoms to optimize installation timelines and vendors' SLAs.
• Collaborate with Information Security to ensure data protection compliance.

Skills

Program management

IT infrastructure deployment

Cross-functional collaboration

Vendor management

Data security basics

Site operations training

Job description

Aquent is proud to partner with an innovative leader that is revolutionizing urban mobility. This pioneering company is rapidly advancing the commercialization of its autonomous ride-hail service, building essential infrastructure to scale operations efficiently and safely, where cutting-edge technology meets real-world application.

What You’ll Do

• Drive cross-functional efforts to seamlessly deploy critical data and IT infrastructure across operational sites, effectively translating technical requirements into robust operational solutions.
• Proactively manage complex technical challenges to ensure site-wide stability, guaranteeing seamless performance and uninterrupted service during critical live operations.
• Facilitate and support the coordination of mission-critical mapping, testing, and validation programs, fostering essential cross-functional collaboration to accelerate the rollout of advanced autonomous driving capabilities.
• Develop and implement strategic site planning frameworks that serve as the foundational blueprint for operational success, empowering stakeholders with data-driven insights for informed decision-making during site evaluations.
• Train and empower site operations teams on existing infrastructure, spearheading root-cause troubleshooting for localized connectivity issues and integrating these vital operational insights into future site design blueprints.
• Partner strategically with telecommunications providers to optimize installation timelines, holding vendors to stringent schedules and high service standards to achieve rapid and predictable site activation.
• Collaborate closely with Information Security teams to ensure all data ingested from operational sites and third-party vendors strictly adheres to corporate compliance and data protection requirements.

Must-Have Qualifications

• Demonstrated experience in program management, specifically related to the deployment of IT and data infrastructure.
• Strong ability to collaborate cross-functionally, translating technical requirements into operational solutions.
• Proven track record of managing complex technical challenges and ensuring operational stability.
• Experience coordinating mission-critical programs and fostering cross-functional collaboration.
• Proficiency in designing and implementing strategic planning frameworks.
• Ability to train and support operational teams, including root-cause troubleshooting and integrating insights into future designs.
• Experience in vendor management, including holding external providers accountable for timelines and service standards.
• Familiarity with data security principles and compliance requirements, with experience collaborating with information security teams.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.