Program Manager, Alumni Programs

Operation Smile; Virginia Beach (VA); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Operation Smile is seeking a Program Manager, Alumni Programs to support and grow engagement with student alumni through relationship building, communications, events, and program coordination. You will maintain alumni connections, develop engagement opportunities, and support initiatives that strengthen the global alumni network.

Responsibilities include maintaining the alumni database, coordinating content for LinkedIn groups, supporting mentoring and networking events, and partnering with

Qualifications

• Bachelor’s degree in a related field.
• 3–5 years of experience in alumni relations, program management, student engagement, nonprofit programs, higher education, or related field.
• Experience coordinating events, volunteer programs, or stakeholder engagement initiatives preferred.

Responsibilities

• Maintain and update the student alumni database, ensuring accurate records and engagement tracking.
• Coordinate and manage content for alumni LinkedIn groups and other social media platforms to promote alumni engagement.
• Support alumni engagement initiatives, including mentoring opportunities, volunteer involvement, networking events, and student program participation.
• Coordinate Regional Alumni Board activities, including scheduling meetings, supporting communications, and assisting with fundraising events.
• Partner with Student Programs staff to implement alumni engagement strategies aligned with program goals.
• Assist in planning and executing alumni events, both virtual and in-person, across the United States.
• Build and maintain relationships with undergraduate and graduate student communities, young professionals, and alumni volunteers.
• Support collaboration with international teams to encourage alumni-led activities and engagement opportunities.
• Coordinate with Development staff on alumni participation in fundraising and stewardship initiatives.
• Track program outcomes and prepare reports on alumni engagement activities and participation metrics.

Skills

Alumni relations

Event planning

Communication skills

Relationship building

Education

Bachelor's degree in related field

Job description

General Description: Operation Smile Student Programs empowers youth globally through advocacy, education, leadership, and service. The Program Manager, Alumni Programs, is responsible for supporting and growing engagement with student alumni through relationship building, communications, events, and program coordination. This role helps maintain alumni connections, develops engagement opportunities, and supports initiatives that strengthen the global alumni network.

Essential Functions

• Maintain and update the student alumni database, ensuring accurate records and engagement tracking.
• Coordinate and manage content for alumni LinkedIn groups and other social media platforms to promote alumni engagement.
• Support alumni engagement initiatives, including mentoring opportunities, volunteer involvement, networking events, and student program participation.
• Coordinate Regional Alumni Board activities, including scheduling meetings, supporting communications, and assisting with fundraising events.
• Partner with Student Programs staff to implement alumni engagement strategies aligned with program goals.
• Assist in planning and executing alumni events, both virtual and in-person, across the United States.
• Build and maintain relationships with undergraduate and graduate student communities, young professionals, and alumni volunteers.
• Support collaboration with international teams to encourage alumni-led activities and engagement opportunities.
• Coordinate with Development staff on alumni participation in fundraising and stewardship initiatives.
• Track program outcomes and prepare reports on alumni engagement activities and participation metrics.

Qualifications

• Bachelor’s degree in a related field.
• 3–5 years of experience in alumni relations, program management, student engagement, nonprofit programs, higher education, or a related field.
• Experience coordinating events, volunteer programs, or stakeholder engagement initiatives preferred.

Characteristics/Skills Required

• Strong interpersonal skills and ability to build relationships with students, alumni, volunteers, and partners.
• Highly organized with strong project management and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Creative, proactive, and solutions-oriented.
• Comfortable facilitating meetings and presenting to groups.
• Strong attention to detail and follow-through.
• Ability to work independently and collaboratively in a team environment.
• Willingness to travel and work occasional evenings or weekends as needed.
• Previous involvement with Operation Smile is preferred.

Compensation

Operation Smile is committed to pay transparency. The anticipated salary range for this position is $55,000 to $70,000 which may vary slightly based on a candidate’s experience, qualifications, and geographic location.

Why Operation Smile?

Meaningful Work - At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being.

A Brighter Future - Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching. Cha-ching!

Happy and Healthy - Kick back and relax with Operation Smile's all-in-one health plans! We’ve got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles!

Worry-Free Insurance - Enjoy true peace of mind with 100% paid premiums for life and AD&DD insurances. We’ve got you covered, no matter what!

Take Your Time (Off) - Flexible time off and celebrate with company-paid holidays! More time for fun and relaxation.

Work it, Flex it - Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements.

Travel Minus Stress - See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives.