Program Manager: AI-Driven Seller Education Content

Amazon; Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Restricted stock units (RSUs)

401(k) matching

Paid time off

Parental leave

Job summary

Amazon’s SAE Content team in Tempe is seeking a self-directed program manager who can own content strategy and creation for seller education. You will partner with product managers and stakeholders to turn complex topics into clear resources across video, guides, and contextual text, using AI tools to accelerate output.

You will manage multiple projects end to end, track impact, and iterate for better seller engagement and outcomes, while aligning with program goals and roadmaps.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree in communications or equivalent.

Responsibilities

• Own the content roadmap for assigned topic verticals, using data to prioritize what to create, update, or retire and where to place content for the right seller at the right time.
• Research, script, and produce educational content across formats such as video, written guides, and contextual text snippets, leveraging AI-based production and design tools to accelerate output.
• Partner with product managers, business owners, and cross-functional stakeholders to align content with seller needs, placement opportunities, and program goals.
• Track content impact metrics and maintain published assets according to health and quality guidelines, iterating to improve seller engagement and outcomes.
• Manage a portfolio of concurrent projects end to end — scoping efforts, setting milestones, mitigating risks, and communicating progress to stakeholders.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Education

Bachelor's degree in communications or equivalent

Job description

Amazon’s SAE Content team in Tempe is seeking a self-directed program manager who can own content strategy and creation for seller education. You will partner with product managers and stakeholders to turn complex topics into clear resources across video, guides, and contextual text, using AI tools to accelerate output.

You will manage multiple projects end to end, track impact, and iterate for better seller engagement and outcomes, while aligning with program goals and roadmaps.