Program Manager, AI and Digital Engagement

UChicago Medicine; Illinois; Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

UChicago Medicine is seeking a Program Manager for AI and Digital Engagement to drive workforce readiness, adoption, and education around AI-enabled care workflows. The role blends strategic planning with hands-on program delivery and cross-functional collaboration across clinical education, HR, IT, and operations.

The position is primarily work-from-home with onsite needs in the Chicagoland area. Strong change management, analytics, and program leadership skills are essential to advance the

Qualifications

• Bachelor’s degree required; master’s preferred in organizational development, education, nursing, instructional design, or related field.
• 5-7+ years of progressive experience in project management, change management, healthcare technology, or related work.
• Excellent organizational, interpersonal, and professional communication skills.
• Strong stakeholder management and facilitation skills.
• Strong organizational and program management skills.
• Ability to operate independently and navigate ambiguity.
• Knowledge of change management, adult learning theories, and workforce adoption principles.
• Ability to use data, feedback, and performance measures to evaluate adoption and inform decisions.
• Proficiency with Microsoft Office and collaboration tools.

Responsabilités

• Lead workforce readiness, enablement, and adoption strategies for digital and AI-enabled tools and workflows across diverse populations.
• Design and oversee education programs including live learning, e-learning, simulations, and job aids.
• Apply change management, adult learning, and adoption principles to different audiences and workflows.
• Partner with HR, clinical education, operations, and IT to integrate digital capabilities into existing infrastructure.
• Establish and monitor measures of readiness, competency, utilization, and adoption; analyze results and address gaps.
• Lead cross-functional digital transformation initiatives from strategy through implementation and sustainment.
• Develop governance, executive reporting, risk management, and success measures for programs.
• Synthesize feedback and performance data into actionable recommendations for leaders.

Connaissances

Project management

Change management

Stakeholder management

Communication

Adult learning

Data analysis

Program management

Independence

Formation

Bachelor's degree

Outils

Microsoft Office

Description du poste

Job Description

Join a world class academic medical center,

Job Description

Join a world class academic medical center, UChicago Medicine, as a Program Manager, AI and Digital Engagement. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You will need to be based in the Chicagoland area. The Program Manager of AI and Digital Engagement leads workforce engagement and training strategies that advance the medical center’s digital transformation priorities, including artificial intelligence (AI) and emerging digital health technologies. The role translates enterprise strategy into coordinated programs that drive workforce readiness, engagement, adoption, and sustained use of digital capabilities. Serving as the strategic connector across technology teams, clinical and operational leaders, and frontline staff, the Program Manager uses workforce insights, adoption data, and performance measures to identify barriers, influence priorities, and continuously improve the digital experience and organizational impact through strategic engagement.

Essential Job Functions

• Lead workforce readiness, enablement, and adoption strategies for digital and AI-enabled tools and workflows across diverse clinical, operational, and administrative populations
• Design and oversee delivery of education and enablement programs including live learning, e-learning, job aids, simulation, and other approaches that build workforce competency and confidence with AI tools and digitally-enabled care workflows.
• Apply change management, adult learning, and workforce adoption principles to develop approaches tailored to different audiences, workflows, and levels of digital readiness.
• Partner across clinical education, nursing professional development, human resources, operational leadership, and other teams to integrate digital and AI capabilities into existing organizational infrastructure.
• Establish and monitor measures of workforce readiness, competency, utilization, and adoption; analyze results and recommend interventions to address identified gaps.
• Continuously evaluate and refine enablement strategies based upon adoption data, workforce feedback, organizational priorities, and evolving technologies.
• Serve as a liaison and connector across educational teams throughout the health system and relevant Biological Science Division teams (i.e. nursing, simulation center, human resources)
• Translate enterprise digital and AI priorities into actionable transformation roadmaps, workplans, milestones, governance structures, and measurable outcomes.
• Lead complex cross-functional digital transformation initiatives from strategy and readiness through implementation, adoption, optimization, and sustainment.
• Partner with the Center for Digital Transformation, AI Governance, Data Governance, IT, clinical informatics, and operational leaders to prioritize initiatives, manage dependencies, and align transformation efforts with organizational priorities.
• Establish and maintain program governance, executive-level reporting, risk and issue management, success measures, and escalation pathways.
• Use data, performance measures, and stakeholder insights to assess progress, identify barriers, and recommend strategic or operational adjustments.
• Navigate ambiguity and competing priorities, exercising judgment to advance work and elevate decisions appropriately.
• Represent the AI and digital engagement program in relevant committees, councils, and leadership forums.
• Serve as a strategic connector between technology teams, clinical and operational leaders, and the workforce, ensuring digital transformation efforts reflect user needs, organizational priorities, and operational realities.
• Build and lead networks of champions, super-users, and liaisons to support peer engagement, adoption, feedback, and sustainment.
• Establish workforce listening mechanisms including surveys, focus groups, listening sessions, and other feedback channels to identify sentiment, workflow concerns, knowledge gaps, and barriers to adoption.
• Synthesize workforce feedback, adoption data, and operational insights into actionable recommendations for technology, product, and clinical and operational leaders.
• Develop and deliver clear, audience-specific communications that translate complex digital concepts and transformation priorities into credible, actionable messages for executives, leaders, and frontline teams.
• Influence stakeholders across organizational boundaries without direct authority, facilitating alignment and resolving barriers to successful transformation.
• Performs other duties as assigned in support of departmental and organizational priorities.

Required Qualifications

• Bachelor’s degree required; master’s degree preferred in organizational development, education, nursing, instructional design, or a related clinical field
• 5-7+ years of progressive experience in project management, change management, healthcare technology, or related work, including experience leading initiatives in complex, matrixed organizations
• Excellent organizational, interpersonal, and professional communication skills
• Strong strategic, analytical, and problem-solving skillsStrong stakeholder management and facilitation skills
• Strong organizational and program management skills
• Ability to operate independently and navigate ambiguity
• Ability to learn quick
• Knowledge of change management, adult learning theories, and workforce adoption principles and ability to apply them
• Ability to use data, feedback, and performance measures to evaluate adoption, identify opportunities, and inform decision
• Proficiency with Microsoft Office and other tools used to support program management, analysis, communication, and collab

Position Details

• Job Type: Full Time
• Shift: Day Shift
• Location: Hyde Park (Flexible)
• Department: Implementation Science
• CBA Code: Non-Union

About Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine .