Program Manager (620)

Lifeworks; Westwood (MA); On-site; USD 69,000 - 84,000; Full time

Benefits offered by this job

403(B) matching up to 3%

Staff Retention Bonus after 1 year

Health Insurance with 2 plan choices /

Paid Time Off 4.4 weeks

Long-Term Disability insurance & Life

Tuition reimbursement

Flexible spending account

Job summary

Lifeworks in Westwood, MA is seeking a Residential Program Manager to oversee one of our group homes serving adults with ID/DD. The role emphasizes hands-on supervision, ISP planning, staff development, and ensuring safe care, quality programming, and compliance with agency policies.

The ideal candidate has managerial experience in a group home, a bachelor's degree, and strong communication skills. The position is full-time, with weekday hours and a competitive benefits package.

Qualifications

• Excellent verbal and written communication skills.
• Experience managing a group home is required.
• Experience working with individuals with ID/DD preferred.

Responsibilities

• Assist with direct care including showering, toileting, grooming, and meals.
• Staff scheduling, on-call, training, supervision, and relationship management.
• Case management: ISP development, medical appointments, and reviews.
• Handle payroll, manuals, petty cash, house accounts and payee accounts.
• Teach daily living skills and social/financial routines.
• Serve as liaison between agency, families, and guardians.
• Implement behavioral interventions and emergency procedures.
• Administer and document medications accurately.
• Maintain a safe work environment and report injuries.
• Perform other duties as assigned by management.

Skills

Communication skills

Verbal communication

Written communication

Education

Bachelor's degree

Job description

Salary: $76,500

As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment.

Position: Residential Program Manager

Job ID: 620

Location: Westwood, MA

Shift: Monday - Friday 9:30am-5:30pm

As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment. Lifeworks is hiring a full time Residential Program Manager to work with Individuals with ID/DD in one of our Residential Programs. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. *Candidates must have managerial experience and experience working with this population.

Essential Duties

• Responsible for assisting with all hands-on direct care which includes but not limited to: showering, toileting, shaving, brushing teeth, meal-time assistance
• Handles all aspects of staffing; scheduling, on-call, training, supervision and relationship management.
• Case Management; develops and implements all aspects of ISPs, schedules medical appointments, program and clinical reviews.
• Completes or delegates the completion of administrative tasks, including but not limited to: staff payroll, updating of manuals and approval/ reconciliation of petty cash funds, house accounts and representative payee accounts.
• Conducts and supervises the teaching of activities of daily living, including but not limited to: social skills, personal routines, financial management.
• Serves as a liaison between Agency and the individuals’ family, friends and guardians.
• Implements and oversees the implementation of behavioral interventions.
• Implements and oversees the implementation of emergency procedures that ensure the safety of the individuals, both in the home and within the community.
• Administers and oversees the timely and accurate administration and documentation of administration of medication(s).
• Maintains a physically safe work environment and reports work related injuries/incidents to Human Resources in a timely manner.
• Performs other duties as assigned by management.

Requirements

• Experience managing a group home
• Experience working with Individuals with ID/DD
• Bachelor's degree from four-year college or university; related experience preferred
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
• Valid Driver's License required
• Valid MAP certification is preferred
• Excellent verbal and written communication skills

Excellent Benefits Package That Includes

• 403(B) matching up to 3%
• $2,000.00 Staff Retention Bonus after 1 year**
• Health Insurance with 2 plan choices and a 75% employer contribution
• 4.4 weeks of Paid Time Off in your first year of employment
• Long-Term Disability insurance & Life Insurance free for employees
• Tuition reimbursement
• Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

Disclaimer

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks. Position: Residential Program Manager