Program Manager (2nd Shift)

The Salvation Army USA Central Territory; Minneapolis (MN); On-site; USD 64,000 - 65,000; Full time

Job summary

The Salvation Army Northern Division Harbor Light Center is seeking a Program Manager of Shelter to lead daily shelter operations and the advocates team in a client-centered, dignified environment. You will partner with leadership to ensure compliance, fiscal accountability, and program evaluation across shelters and satellite sites.

The role requires a Bachelor’s degree or equivalent experience, a valid driver’s license, and strong supervision skills.

Qualifications

• Bachelor’s degree in a relevant field; experience may substitute.
• If degree is in social work, licensure by state board is required.
• Previous program and staff supervision experience preferred.
• Valid driver's license, MVR checks, and background checks required.
• Experience in shelter operations or nonprofit management is a plus.

Responsibilities

• Supervise day-to-day shelter operations and advocates.
• Assist with compliance, budgeting, grants, and contracts.
• Collaborate with leadership on program development and assessment.
• Engage in activities to promote Harbor Light Center’s goals.
• Maintain accurate participant data in casefiles and databases.

Skills

Interpersonal skills

Communication

Leadership

Ethics & confidentiality

Microsoft Office

Education

Bachelor’s degree in a relevant field

Licensure if Social Work degree

Tools

PC

Databases

Microsoft Office

Job description

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Manager of Shelter is responsible for the day-to-day operations of the shelter programs and leads the shelter advocates teams. The Program Manager also partners with fellow HLC leadership on compliance, collaboration between programs/departments, and ensuring a welcoming, affirming, holistic, person-centered, dignified environment for all participants.

Essential Functions (approximate time spent)

• Supervise day to day operations of the shelters, including supervising programming and advocates. (70%)
• Assist with compliance, fiscal responsibility, and reporting including licensing, regulations, grants, budget development, and contracts. (10%)
• Collaborate with fellow leadership on program development, implementation, and assessment. (10%)
• Engage in internal and external activities to promote and further The Salvation Army and HLC goals and objectives. (5%)
• Ensure up-to-date, accurate participant information is maintained in casefiles and through database entry. (5%)

Education and Experience

• Bachelor’s degree in relevant field. In lieu of degree, a combination of experience and education will be considered.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience required; experience may include employment, volunteering, and lived experience.
• Previous program and staff supervision highly preferred.
• Must possess valid driver’s license, meet MVR requirements, and pass background checks.

Full-Time, 40hrs/week

$63,701.00-$63,725.03 Annually

• Good interpersonal and communication skills, especially with participants of diverse backgrounds.
• Superior leadership and supervision skills.
• Strong ethical and professional behavior with a focus on client self-determination and confidentiality.
• Works with integrity, valuing honesty and diligence.
• Proficient with PC, Microsoft Office, and databases.

Working Conditions

• Varity of work, sitting approximately 50% of the time with some prolonged standing, walking and bending.
• Must be able to occasionally lift 25 pounds.
• Professional work environment, not eligible for remote friendly work environment.
• Must be able to communicate clearly in English, and work in person and on the phone.

Supervisory Responsibilities

Provide direction, oversight, training, and supervision to assigned advocates.

Travel Requirements

Regular local travel by agency or personal vehicle. Rare out-of-area travel.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.