Program Manager - 2005154

Catholic Charities of the Archdiocese of New York; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Professional development opportunities

Job summary

Catholic Charities of the Archdiocese of New York is seeking a Program Manager for the Feeding Our Neighbors Office in St. Cecilia's & Washington Heights. You will oversee food programs, coordinate data collection and reporting, and support special events throughout the year.

The role requires strong organizational skills, bilingual Spanish/English abilities, and a track record in social service delivery. Travel is expected; standard hours are 9–5 with occasional evenings and weekends for events.

Qualifications

• Excellent interpersonal skills.
• Knowledge of social service delivery systems, and county resources.
• Good organizational, time management and communication skills.
• Proficient in MS Office and database entry.
• Bachelor's degree preferred or 5 years in food/service industry.
• Bilingual Spanish/English required.

Responsibilities

• Manage and coordinate food programs within CCCS FON.
• Develop monthly and annual reports, data collection, and program metrics.
• Coordinate events and support special projects.
• Ensure compliance with funding, inspections, safety, and nutrition standards.
• Support budget process and program performance discussions.

Skills

Interpersonal skills

Spanish/English bilingual

Knowledge of social service delivery

Time management

Communication skills

Education

Bachelor's degree or 5 years experience in food/service

Spanish/English bilingual

Tools

MS Office

Database entry

Job description

Job Description

Job Title: Program Manager
FLSA Status: Full Time, Exempt
Classification: Professional
Department: Feeding Our Neighbors Office: St. Cecila's & Washington Heights
Reports to: Director of Feeding Our Neighbors
Supervisory Responsibilities: Yes x No
Summary: This position will be responsible for several key areas of the Feeding Our Neighbors
Department: 1) provide assistance, support and coordination to the food programs managed and/or
operated by the CCCS FON, 2) manage statistical reports and data collection for the department and
food programs, and 3)assist with coordination of special events during the calendar year. This
position will play an integral role in the development and establishment of various high level
administrative tasks and standards of operations for the various sites and programs within the
program.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform annual assessment of conduit food programs to determine efficiencies in program
  

operations, contractual and sector compliance, funding allocations, data collection, client
tracking, monthly reporting, maintaining nutritional standards, staffing, volunteers, and other
supports as needed.

• In consultation with FON management, recommendations, corrective actions and/or remedies
  

will be developed to ensure and maximize program operations.

• Develop methods to track and follow up with program assessments during the year to ensure
  

compliance and progress.

• Program Manager will work with each program to establish expectations for program as
  

outlined by FON program to ensure program compliance with funding, inspections, data
collection, safety standard, and food nutrition, etc.

• Develop, maintain and report monthly compliance and progress report of food programs that
  

include recommendations for enhancements, corrective measures, and/or other considerations
to benefit program operations.

• In collaboration with Dept. Director and meet with new and/or potential food program sites to
  

determine level of assistance and support.

• Develop and manage systematic methods for the collection of program data from programs
  

and maintain monthly statistical report on behalf of the FON department. Work with contract
manager to continue implementing the PLENTIFUL APP at the various food programs.

• Develop and maintain master database for registered clients, meals served, lbs. of food
  

distributed, and other relevant statistical data for FON.

• Serve as point person with the agency client database system and with CC Data Manager
• Serve as compliance manager to ensure program sites are providing accurate information of
  

deliverables and related statistics. Analyze data, trends and coordinate support when needed
based on data collection.

• Assist with the development of a tracking system for all purchased equipment and service
  

agreements by site to ensure proper maintenance and inventory of program equipment.

• Provide reliable responses by phone and e-mail to all requests regarding the programs and/or
  

department related matters.

• Attend all related training and acquire certifications as directed by supervisor. May be asked to
  

represent agency at community events and/or sector related forums in NYC, NYS,
Foundations, and with local elected officials as needed.

• Support all special projects and/or events during the year as needed
• May be asked to assist in the preparation of the agency annual budget process and performance
  

measure discussions as it relates to the FON programs.

• Program Manager will need to continuously expand their knowledge and resources within of
  

the emergency food sector, issues related to hunger, and poverty.

• Support the SNAP team with Outreach events and data collection
• Provides support as needed to the FON Director
  

Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday.
Additional evening and weekend hours are required for outreach and special events.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully

Perform The Essential Functions Of This Job.

• Travel at least 50% of the time using public transportation or vehicle, traverse streets; occasionally
  

ascend/descend stairs and be exposed to outside weather conditions.

• Remain stationary at a work station or during meetings/presentations, and use a computer
• Carry a laptop to offsite work locations
• Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer
• Ability to use and respond to phone calls
• Must be able to lift or move containers that weigh over 50 pounds
• Ability to work with the public
  

Requirements

Qualifications

• Bachelor's degree preferred, or at least five years' experience in the food industry and/or service industry.

• Bilingual, Spanish English Required

Skills, Licenses, and/or competencies required:

• Excellent interpersonal skills
• Knowledge of social service delivery systems, and County resources
• Good organizational, time management and communication skills
• Proficient in MS Office and Database entry
• Individual must possess the ability to work well independently as well as part of a team
• Individual must be willing to travel throughout the designated County and to participate in trainings as needed in Albany and elsewhere.