Program Manager 2 (Value-Based Care Operations)

Baylor Scott & White Health; Dallas (TX); On-site; USD 74,000 - 114,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Program Manager 2 to provide operational leadership and translate value-based care strategies into executable, sustainable programs for 3rd party risk contracts. The position bridges strategy and execution by aligning operational workflows and performance measurements across enterprise stakeholders.

This role focuses on operational execution and program performance and does not function as a project management or reporting role.

Qualifications

• Experience with healthcare value-based care programs.
• Familiarity with contract execution and performance measurement.
• Understanding of population health analytics and reimbursement.

Responsibilities

• Leads operationalization of value-based care programs across the lifecycle.
• Provides SME guidance on contract execution, performance measurement and financial reconciliation.
• Translates program objectives into workflows and governance structures.
• Identifies operational gaps in contracting, attribution and reporting.
• Collaborates with clinical, finance, analytics and network teams.
• Supports development of VBC operating models and cross-functional processes.
• Reviews performance drivers and suggests improvements for outcomes and sustainability.
• Leads complex cross-functional initiatives with enterprise stakeholders and partners.
• Establishes repeatable processes and controls for scalability and measurement.
• Identifies risks and develops mitigation strategies across domains.
• Presents insights and recommendations to senior leadership.
• Acts as SME for value-based care operations and transformation initiatives.

Skills

Value-based care

Payer-provider strategy

Healthcare analytics

Cross-functional collaboration

Education

Bachelor's degree

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

This Program Manager 2 role provides operational leadership ensuring value-based care strategies translate into executable and sustainable programs for 3rd party risk contracts. The position bridges strategy and execution by aligning operational workflows and performance measurements across enterprise stakeholders. This role focuses on operational execution and program performance and does not function as a project management or reporting role.

The pay range for this position is $73,715 (entry-level qualifications) - $114,275 (highly experienced). The specific rate will depend upon the successful candidate’s specific qualifications and prior experience.

Essential Functions Of The Role

• Leads efforts supporting the operationalization and optimization of value-based care programs across the full operational lifecycle.
• Provides subject matter expertise spanning contract execution, performance measurement, operational workflows, and financial reconciliation to ensure value-based care initiatives achieve intended clinical, financial, and operational outcomes.
• Translates strategic program objectives into operational workflows, governance structures, and execution plans.
• Identifies operational gaps across contracting, attribution, performance measurement, reporting, and financial settlement processes.
• Partners with clinical, finance, analytics, and network teams to ensure alignment between program design and operational execution.
• Supports development and refinement of VBC operating models and cross-functional processes.
• Evaluates performance drivers and recommends operational improvements to enhance outcomes and financial sustainability.
• Leads complex cross-functional initiatives requiring coordination across enterprise stakeholders and external partners.
• Establishes repeatable processes and controls supporting program scalability and measurement integrity.
• Identifies risks to program execution and develop mitigation strategies across operational domains.
• Presents operational insights, performance implications, and strategic recommendations to senior leadership.
• Serves as a subject matter expert for value-based care operations and enterprise transformation initiatives.

Key Success Factors

• 2+ years of experience in healthcare value-based care programs, payer-provider strategy, or healthcare consulting strongly preferred.
• Demonstrated experience supporting or operating value-based care models including total cost of care or risk-based arrangements strongly preferred.
• Experience working across multiple healthcare domains including clinical operations, finance, analytics, and network/provider engagement strongly preferred.
• Strong understanding of healthcare reimbursement and performance measurement concepts strongly preferred.
• Experience operationalizing Medicare Advantage and Commercial VBC programs preferred.
• Familiarity with attribution methodologies, performance measurement frameworks, and population health analytics preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - Bachelor's
• EXPERIENCE - 4 Years of Experience