Program Manager 2 – RFID Enterprise Capabilities

Jobtailor; Seattle (WA); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor is seeking an experienced program manager to lead enterprise RFID initiatives across the inventory lifecycle in a Seattle-area role. You will translate strategy into executable plans, break work into milestones, and drive adoption with Stores, Supply Chain, Merchandising, Product, Engineering, and Finance teams.

You will partner with analytics and data teams to deliver telemetry, risk dashboards, and scalable tools, while maintaining governance and clear leadership communications.

Qualifications

• Bachelor's degree required; MBA or relevant Master's degree a plus, OR 4+ years of experience in program management, management consulting, strategy, or operations.
• 5+ years of experience in program management, product management, management consulting, strategy, or operations with progressively larger responsibility.
• Knowledge of RFID technology and standards, with experience in inventory or merchandising operations, supply chain, store execution, and/or asset protection in a retail environment.
• Strong ability to lead through influence across multiple functions without direct authority.
• Experience supporting strategy-to-execution work, including roadmap development, sequencing, dependency management, and measurable outcomes.
• Comfort partnering with product, engineering, analytics, and operations teams to deliver technology-enabled capabilities.
• Excellent written, verbal, and executive-level communication skills; ability to synthesize complexity into clear narratives.
• Highly organized with strong judgment, balancing competing priorities while delivering.

Responsibilities

• Support RFID programs across the inventory lifecycle, contributing to execution, launch, and adoption of key initiatives.
• Help translate RFID enterprise strategy into executable plans, breaking down initiatives into sequenced workstreams with milestones, dependencies, and success metrics.
• Contribute to supplier tagging programs, including tagging specifications, vendor onboarding, and data quality issues.
• Support RFID coverage and compliance operations, partnering with business and tech teams to triage defects and inform expansion strategies.
• Assist with delivery of new RFID-enabled capabilities, including pilots, business-case validation, and scalable plans with Product, Tech, and Operations.
• Maintain program governance and execution discipline, including intake tracking, dependency documentation, risk logging, and status communications.
• Partner with data and analytics teams to support RFID telemetry, compliance reporting, and shrink analytics with scalable tools.
• Serve as coordination point across Stores, Supply Chain, Merchandising, Product, Engineering, Finance, Store Tech, and Asset Protection.
• Support work with external partners (GS1, etc.) to stay current on standards and best practices.
• Anticipate adoption and change-management needs, ensuring RFID capabilities have clear standards, workflows, and training.
• Navigate ambiguity and prioritization to balance customer experience, operations, and financial integrity.
• Flex across IV&C initiatives, supporting high-impact enterprise priorities tied to accuracy, shrink reduction, productivity, and confidence.

Skills

Influence leadership

Executive communication

Cross‑functional collaboration

Problem solving

Education

Bachelor's degree

MBA or Master's degree

4+ years experience

Tools

Excel

PowerPoint

Job description

Responsibilities

• Support enterprise-wide RFID programs across the inventory lifecycle, contributing to execution, launch, and adoption of key initiatives.
• Help translate RFID enterprise strategy into executable plans, breaking down initiatives into sequenced workstreams with clear milestones, dependencies, and success metrics.
• Contribute to supplier tagging programs, including supporting tagging specifications and standards, assisting with vendor onboarding and compliance, and helping to address gaps in data quality or execution.
• Support RFID coverage and compliance operations, partnering with business and technology teams to triage defects, assist with root‑cause resolution, and inform category and vendor expansion strategies as standards mature.
• Assist with delivery of new RFID‑enabled capabilities, including pilots, business‑case validation, and the development of repeatable scale plans in partnership with Product, Technology, and Operations teams.
• Maintain program governance and execution discipline, including intake tracking, dependency documentation, risk logging, and preparing status communications for cross‑functional partners and leadership.
• Partner with data and analytics teams to support RFID execution telemetry, compliance reporting, and shrink/support analytics, contributing to scalable and self‑service tools that reduce manual data work.
• Serve as a reliable coordination point across Stores, Supply Chain, Merchandising, Product, Engineering, Finance, Store Technology, and Asset Protection to support priority alignment and issue resolution.
• Support work with external partners, including industry groups (e.g., GS1) and specialist advisors, to stay current on standards evolution and emerging best practices.
• Anticipate adoption and change‑management needs, ensuring RFID capabilities are supported with clear standards, operational workflows, training, and readiness documentation as they scale.
• Navigate ambiguity and competing priorities, contributing to well‑reasoned decisions that balance customer experience, operational impact, and financial integrity.
• Flex across IV&C initiatives as needed, supporting the highest‑impact enterprise priorities tied to inventory accuracy, shrink reduction, productivity, and customer confidence.

Requirements

• Bachelor's degree required ; MBA or relevant Master's degree a plus , OR 4+ years of experience in program management, management consulting, strategy, or operations.
• 5+ years of experience in program management, product management, management consulting, strategy, or operations, with progressively larger responsibility supporting cross‑functional teams.
• Knowledge of RFID technology and standards, with experience in inventory or merchandising operations, supply chain, store execution, and/or asset protection in a retail environment.
• Understanding of merchandising operations and how supplier or vendor needs connect to them a plus.
• Demonstrated success supporting complex, enterprise‑scale programs in ambiguous, fast‑paced environments.
• Ability to lead through influence, building alignment across stakeholders across multiple functions without direct authority.
• Experience supporting strategy‑to‑execution work, including contributing to roadmap development, sequencing, dependency management, and delivery of measurable outcomes.
• Comfort partnering with product, engineering, analytics, and operations teams to deliver technology‑enabled capabilities.
• Strong business acumen, with the ability to understand operational, financial, and risk considerations and incorporate them into program decisions.
• Excellent written, verbal, and executive‑level communication skills, with a proven ability to synthesize complexity into clear narratives and decisions.
• Highly organized with strong judgment, able to balance competing priorities while maintaining delivery focus.
• Proficiency in Excel and PowerPoint ; experience with program management or project tracking tools a plus.