Program Manager

SD Solutions, LLC; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

SD Solutions, LLC is seeking a Program Manager to act as the senior contractor representative responsible for overall management and execution of the ICE OCFO CS-OPS task order. You will coordinate contractor tasking, supervise ongoing technical efforts and personnel, and oversee performance across multiple projects.

The role requires a Bachelor's degree, PMP or equivalent, and extensive experience in federal financial management and program oversight.

Qualifications

• Bachelor's degree in Business Administration or a related field.
• Five+ years of oversight and executive-level management of multiple projects/tasks with personnel.
• Professional certification in Project Management (e.g., PMP) or equivalent.
• Three+ years of Federal Financial Management experience.
• Experience supervising employees across multiple labor categories and skills on large projects.
• Demonstrated executive-level oral and written communication experience.
• Experience in both private-sector and Federal-sector projects.
• Experience in Business Case Development and Project Management.

Responsibilities

• Lead overall task-order performance across program management, customer service operations, data optimization, and process improvement activities.
• Coordinate tasking and workload assignments for contractor personnel and supervise staff across labor categories and skills.
• Manage technical performance, schedule, quality, risk, staffing, deliverables, and subcontractor performance as applicable.
• Provide required program reports and participate in meetings with Government stakeholders.
• Establish and maintain project plans, schedules, communications, risk-management practices, and performance controls.
• Support transition, onboarding, knowledge transfer, continuity of operations, and maintenance of the Master Integrated Program Plan and Schedule (MIPPS).
• Escalate project issues promptly to Government contracting and program officials.
• Maintain executive-level communications and support business-case development and Federal financial-management activities.

Skills

Program management

Staff supervision

Executive communication

Federal finance

Contract management

Cost analysis

Risk management

PMP

Education

Bachelor's degree in Business Administration or related field

Job description

Position Summary

The Program Manager will serve as the senior contractor representative responsible for overall management and execution of the ICE OCFO CS-OPS task order. The PM will coordinate contractor tasking, supervise ongoing technical efforts and personnel, manage overall task-order performance, oversee required reporting, participate in Government meetings, and promptly elevate performance issues for resolution.

Key Responsibilities

• Lead overall task-order performance across program management, customer service operations, data optimization, and process improvement activities.


• Coordinate tasking and workload assignments for contractor personnel and supervise staff across labor categories and skill sets.


• Manage technical performance, schedule, quality, risk, staffing, deliverables, and subcontractor performance, as applicable.


• Provide required program reports and participate in meetings with Government stakeholders.


• Establish and maintain project plans, schedules, communications, risk-management practices, and performance controls.


• Support transition, onboarding, knowledge transfer, continuity of operations, and maintenance of the Master Integrated Program Plan and Schedule (MIPPS).


• Escalate project issues promptly to the appropriate Government contracting and program officials.


• Maintain executive-level communications and support business-case development and


• Federal financial-management activities.

Required Qualifications

• Bachelor's degree in Business Administration or a related field.


• Minimum five (5) years of related experience providing oversight and executive-level management of overall project/contract operations involving multiple projects/tasks and groups of personnel.


• Professional certification in Project Management, such as PMP, FAC P/PM Level II, or equivalent.


• Minimum three (3) years of demonstrated experience in Federal Financial Management.


• Demonstrated experience managing and supervising employees across multiple labor categories and skills on projects similar in size and scope.


• Demonstrated executive-level oral and written communication experience.


• Demonstrated experience on private-sector and Federal-sector projects similar in size and scope.


• Demonstrated experience in Business Case Development and Project Management.

Preferred Qualifications

• Prior DHS and/or ICE experience.


• Experience supporting Federal financial management or financial shared-services environments.


• Experience with activity-based costing, cost allocation, customer billing, or related financial analytics.


• Experience leading contract transition, quality management, and high-visibility financial operations.

Program Requirements

• Must be a U.S. citizen or Legal Permanent Resident.


• Must be able to successfully complete the DHS ICE background investigation required before performing work on the task order.


• Must be available to support the proposed CS-OPS program following contract award and onboarding.

Position-Specific Requirement

The PM must have full authority to act for the contractor on matters pertaining to task-order performance, including authority to bind the contractor in contractual matters. The solicitation does not permit a Deputy Program/Project Manager.

About The Opportunity

SD Solutions is building a team to support U.S. Immigration and Customs Enforcement (ICE), Office of the Chief Financial Officer (OCFO), Office of Financial Management (OFM), Customer Service Operations. The work supports Federal financial management, shared-services operations, customer reporting, data optimization, process improvement, and program management.

Equal Opportunity Employment

SD Solutions, LLC is an equal opportunity employer. Employment decisions are made without regard to legally protected characteristics and in accordance with applicable federal, state, and local law.