Program Manager

creationtech; Town of Newark (WI); On-site; USD 85,000 - 150,000; Full time

Job summary

Creation Technologies is seeking a Program Manager (PM2) to lead EMS programs from design through delivery. You will define scope, manage timelines, and coordinate cross-functional teams to ensure on-time, on-specification, cost-effective results.

You will liaise with customers, monitor metrics, and drive continuous improvement. The role requires a bachelor’s degree and 4+ years in electronics manufacturing, with strong project management, budgeting, and communication skills.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 4+ years in electronics manufacturing services (EMS) or relevant industry experience with complex programs.

Responsibilities

• Define program scope and requirements, ensuring product design aligns with customer specifications, timelines, and quality standards.
• Develop and manage timelines, adjusting schedules to meet milestones such as NPI, completion and delivery dates.
• Management of IQ, OQ, PQ validations.
• Monitor and manage program metrics, including on-time delivery, quality, responsiveness, and cost performance.
• Coordinate Customer Focused Teams across engineering, manufacturing, quality, logistics, and supply chain.
• Act as the primary customer liaison, ensuring expectations are met and updates or issues are communicated.
• Oversee financials, including revenue forecasting, cost estimates, and P&L variances.
• Identify cost-saving opportunities while maintaining quality and ROI.
• Ensure manufactured products meet quality standards and required certifications.
• Resolve quality issues by identifying root causes and implementing corrective actions.
• Manage changes to project requirements, timelines, budgets, or designs.
• Monitor production stages, scaling from prototypes to meet demand.
• Coordinate supply chain needs to avoid disruptions.
• Oversee delivery logistics, ensuring on-time shipping in good condition.
• Provide regular updates to senior management and clients.
• Maintain proper documentation.
• Travel as required (up to 10%).
• Other duties as assigned.

Skills

Customer advocacy

Electronics design knowledge

PCB assembly

SMT manufacturing

Project management

Resource allocation

Budget oversight

Communication skills

Risk assessment

MS Office

Education

Bachelor’s degree

Tools

MS Office

MS Project

Teams

Outlook

Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

A Creation Technologies Program Manager (PM2) plays a critical role in managing the production and delivery of electronic products and services. The program manager is responsible for overseeing all aspects of the production process, from design and prototyping to manufacturing and delivery. Their main goal is to ensure that products are produced efficiently, meet quality standards, are delivered on time, and are cost-effective. They are their customer representative and advocate within Creation Technologies.

DUTIES AND RESPONSIBILITIES

include, but not limited to:

• Define program scope and requirements, ensuring product design aligns with customer specifications, timelines, and qualitystandards.


• Develop and manage timelines, adjusting schedules as needed to meet milestones such as New Product Introduction (NPI),completion and delivery dates.


• Management of process validations such as: Installation qualification (IQ), Operational qualification (OQ), Performancequalification (PQ).


• Monitor and manage program metrics, including on-time delivery, quality, responsiveness, and cost performance, identifyingroot causes and solutions for variances.


• Coordinate Customer Focused Teams (CFTs) across engineering, manufacturing, quality, logistics, and supply chain, assigningpriorities and leveraging team strengths.


• Act as the primary customer liaison, ensuring expectations are met and updates or issues are effectively communicated.


• Oversee financial aspects, including revenue forecasting, cost estimates, and Profit and Loss (P&L) variances, ensuring budgetadherence and accurate quotations.


• Identify cost-saving opportunities while maintaining quality, recovering costs for changes Engineering Change Orders (ECO),non-recurring Expenditures (NREs), excess, obsoletes) and ensuring Return on Investment.


• Ensure manufactured products meet quality standards and required certifications (e.g., UL, CE, RoHS, ISO).


• Resolve quality issues by identifying root causes, implementing corrective actions, and mitigating risks throughout the manufacturing process.


• Manage changes to project requirements, timelines, budgets, or designs, ensuring proper communication and adjustments.


• Monitor production stages, scaling from prototypes to meet customer demand while maintaining efficiency and quality.


• Coordinate supply chain needs to ensure materials are available on time and avoid disruptions.


• Oversee delivery logistics, ensuring products are shipped on time and in good condition.


• Provide regular updates to senior management and clients, highlighting progress, issues, and successes.


• Maintain proper documentation, including design changes, procurement records, and quality inspection reports.


• Travel as required (up to 10%)


• Other duties and responsibilities as assigned.

QUALIFICATIONS

Education and Required Experience

• Bachelor’s degree or equivalent combination of education and experience


• 4+ Years of electronics manufacturing services (EMS) or relevant industry experience, with a proven track record of success incomplex programs.

SKILLS REQUIRED

• Advocate for customers by responding to feedback with appropriate improvement action plans.


• Possess strong technical knowledge of electronics design, Printed Circuit Board (PCB) assembly, Surface Mount Technology(SMT), manufacturing processes, and quality control methods.


• Demonstrate expertise in project management, including resource allocation, time management, risk assessment, andbudget oversight.


• Proficient in MS Office Suite (Excel, Teams, Outlook, PowerPoint, MS Project) for planning and communication tasks.


• Exhibit strong communication, negotiation, and conflict resolution skills, effectively managing internal and externalrelationships.


• Analyze business documents, contracts, and technical procedures, with a general understanding of financial concepts likebudgeting, planning, and forecasting.


• Quickly identify issues, develop effective solutions, and resolve complex problems with excellent judgment and analyticalskills.


• Work independently with minimal supervision, maintaining executive-level presence and business acumen.


• Team-oriented, flexible, and able to manage multiple changing priorities while driving targeted outcomes.

In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $85,000-$150,000 USD per year.Full-time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. The specific programs and options available to an employee may vary depending on the date of hire, schedule type, and hours worked.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Creation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you require any accommodations to complete the application process or need the job posting in an alternative format, please email [e-mail]. You will be connected with our Talent Acquisition team.

If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.

Canada: Title for the position will be in accordance with applicable national and local laws.