Program Manager

Jabil; Salt Lake City (UT); On-site; USD 110,000 - 170,000; Full time

Job summary

Jabil seeks a Program Manager to lead strategic initiatives for defined customers and guide multi-functional project teams worldwide. You will manage and enhance customer relationships and take full accountability for budgets, schedules, and performance requirements for enterprise-level projects.

The role requires solid experience in program management, strong cross-functional collaboration, and the ability to drive execution across diverse stakeholders.

Qualifications

• Bachelor’s degree required; 8+ years of related project management experience
• PMP certification preferred
• Relocation in the USA considered

Responsibilities

• Gather and translate project requirements to execution plans
• Build and lead cross-functional teams across multiple projects
• Collaborate with customers from requirements through product acceptance
• Establish milestones and objectives with stakeholders
• Review schedules with project managers and coordinators
• Devise solutions to critical customer needs
• Develop project plans prioritizing goals and KPI targets
• Monitor KPI performance and manage scope, time, cost, and quality
• Analyze project costs including travel, training, and resources
• Ensure overall project success and cost efficiency
• Identify cost-saving opportunities and process improvements
• Deliver high-quality customer service and timely issue resolution

Education

Bachelor’s degree required; PMP preferred

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.
• Build team(s) to address the project goals and objectives for multiple and/or enterprise level projects.
• Collaborate with customer (internal or external) from requirements gathering through product acceptance.
• Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
• Review project schedules with functional project managers and project coordinators allocated to projects.
• Devise creative solutions to critical customer and user needs.
• Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI’s) or metrics.
• Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints.
• Financial Management and analysis of costs for enterprise level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.
• Accountable for overall project success - including cost, schedule, quality, and scope management.
• Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Ability to interface with the customer on a daily basis or as required
• Knowledge of, or willingness to learn Jabil operating policies and procedures is required
• Expert knowledge of Jabil’s culture and guiding principles
• Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
• Job is responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e‑mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree is required Minimum 8 years' work-related experience required in project management or related discipline Demonstrated history of excellent customer service interface An equivalent combination of education, training and/or experience will be considered Project Management Professional (PMP) certification preferred Relocation in the USA will be considered.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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