Program Manager

Greater Sacramento Urban League; Sacramento (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical coverage 75% employer-paid

100% employer-paid dental and vision

401k retirement plan

Paid time off and holidays

Employee Assistance Program (EAP)

Wellness benefits

Professional development opportunities

Job summary

Greater Sacramento Urban League seeks a Program Manager to lead youth and family programs, supervise staff, and ensure grant commitments translate into high-quality services and measurable community impact.

You will monitor performance, develop workflows, manage budgets, and collaborate with partners to strengthen outcomes and equity. This grant-funded role offers growth within a mission-driven organization committed to empowerment.

Qualifications

• Bachelor's degree or higher in a relevant field and 3+ years of program management or similar experience.
• Experience supervising staff and managing workloads with accountability for results.
• Experience managing grant-funded deliverables, performance measures, and compliance documentation.
• Strong writing skills for program, grant, or funder reports.
• Proficiency with Microsoft Office, databases, dashboards, and client-tracking systems.
• Familiarity with AI tools and their appropriate professional use.

Responsibilities

• Lead daily program implementation, work plans, timelines, and service delivery.
• Turn grant requirements and program goals into clear workflows with measurable outcomes.
• Supervise, coach, and develop staff; set performance expectations and manage schedules.
• Coordinate grants, budgets, resources, and day-to-day operations for program delivery.
• Prepare narrative reports, dashboards, and documentation for funders and auditing.
• Monitor enrollment, services, outcomes, KPIs, and data quality; drive continuous improvement.
• Build partnerships and engage community organizations and stakeholders.

Skills

Organizational skills

Analytical skills

Written communication

Staff supervision

Grant reporting

Dashboards

AI tools familiarity

Education

Bachelor's degree in Public Administration, Social Work, Business Administration, Public Health, Education, Nonprofit Management, Human Services, or related field

Master's degree in Social Work, Public Administration, Business Administration, Public Health, Education, Nonprofit Management, Human Services, or related field

Tools

Microsoft Office

Databases

Dashboards

Case-management systems

Digital productivity tools

AI tools (generative/agentic)

Job description

Join the Movement for Equity and Impact

Since 1968, the Greater Sacramento Urban League (GSUL) has served as a cornerstone of the Sacramento region, championing civil rights and economic self-reliance through life-changing education, housing, and workforce development programs. We are looking for purpose-driven professionals who thrive in fast-paced, collaborative environments and are ready to turn their technical expertise into community empowerment.

At GSUL, you aren't just filling a position; you are joining a historic legacy of social justice. Here, your daily work directly fuels meaningful organizational growth and supports our mission to build a more equitable future for all. If you are a detail-oriented collaborator ready to make a direct community impact, we invite you to build your career where it matters most.

What You'll Do

As a Program Manager, you will lead the day-to-day management and implementation of assigned youth and family programs, supervise program staff, monitor performance and outcomes, and ensure grant commitments translate into high-quality services and measurable community impact.

Program Leadership & Operations

• Lead daily implementation of assigned programs, work plans, timelines, and service-delivery activities
• Turn grant requirements and program goals into clear workflows, staff assignments, and measurable outcomes
• Exercise sound judgment in addressing operational challenges, prioritizing work, and allocating program resources
• Identify opportunities to strengthen services, workflows, and overall program effectiveness

Lead & Develop Your Team

• Directly supervise, coach, and support staff as needed
• Set clear expectations for performance, service quality, productivity, and documentation
• Manage staff schedules, coverage, training, and day-to-day workflow
• Partner with the Director and HR on hiring, onboarding, performance management, staff development, and corrective action

Grant Management & Compliance

• Manage grant milestones, deliverables, reporting deadlines, and performance requirements
• Prepare narrative reports, outcome summaries, dashboards, and supporting documentation
• Maintain organized, accurate, and audit-ready program records
• Ensure assigned programs remain aligned with funder and contractual requirements

Data, Outcomes & Quality

• Monitor participant enrollment, services, referrals, outcomes, and key performance indicators (KPIs)
• Use data and dashboards to identify trends, service gaps, and opportunities for improvement
• Maintain strong standards for data quality, documentation, and compliance
• Turn performance data into actionable strategies that improve program results

Budget & Resource Coordination

• Monitor program spending against approved budgets and identify potential variances
• Review program purchases, reimbursements, invoices, and supporting documentation
• Coordinate staffing, technology, supplies, equipment, and other resources needed for effective program delivery

Community & Partner Engagement

• Build productive relationships with community organizations, service providers, employers, educational partners, participants, and other stakeholders
• Represent GSUL programs at community meetings, outreach activities, and partner events
• Strengthen referral networks connecting youth and families with GSUL and community resources

What We're Looking For

Required Qualifications

• Bachelor's degree in Public Administration, Social Work, Business Administration, Public Health, Education, Nonprofit Management, Human Services, or a related field
• Minimum 3 years of progressively responsible experience in program management, nonprofit or human services, youth programs, or community-based programming
• Demonstrated experience supervising staff or leading teams, including coaching, workload management, and accountability for results
• Experience managing grant-funded deliverables, performance measures, compliance documentation, and outcome tracking
• Strong professional writing skills with experience preparing program, grant, or funder reports
• Strong organizational, analytical, decision-making, and problem-solving skills
• Proficiency with Microsoft Office, databases, dashboards, case-management or client-tracking systems, and digital productivity tools
• Familiarity with generative and agentic AI tools and their appropriate use in professional workflows

Preferred Qualifications

• Master's degree in Social Work, Public Administration, Business Administration, Public Health, Education, Nonprofit Management, Human Services, or a related field
• Experience with grant reporting, program evaluation, quality assurance, compliance monitoring, budget tracking, and audit preparation
• Experience participating in hiring, employee performance, staff development, or corrective-action processes
• Experience working with youth, families, and underserved or diverse communities
• Bilingual or multilingual proficiency, particularly Spanish, Dari, Pashto, Hmong, or another language reflective of the communities GSUL serves

Compensation & Benefits

• $72,500 annual salary
• Medical coverage with 75% employer-paid premiums
• 100% employer-paid dental and vision
• Retirement savings plan (401k)
• Paid time off (PTO) and holidays
• Employee Assistance Program (EAP)
• Wellness benefits through Wellhub
• Professional development opportunities

This is a grant-funded position. Continued employment is contingent upon available funding, organizational needs, and satisfactory job performance.

Why GSUL?

Since 1968, GSUL has been a leader in advancing equity and empowering underserved communities through education, workforce development, housing, health, and community-based initiatives.

This is an opportunity to:

• Lead programs that create direct community impact
• Develop and support a mission-driven team
• Turn data into measurable outcomes
• Manage grant-funded initiatives that expand access and opportunity
• Build partnerships that strengthen Sacramento communities
• Grow professionally within an organization with a longstanding commitment to equity and social justice