Program Manager

MANN+HUMMEL; Portage (Cambria County); Hybrid; USD 100,000 - 150,000; Full time

Job summary

MANN+HUMMEL is seeking a Program Manager to oversee customer development projects at either Portage, MI or Gastonia, NC. You will manage commercial and program tasks, lead cross-functional teams, and maintain strong client relationships to ensure on-time, on-budget project delivery within the xSEP process.

Responsibilities include negotiating prices with sales, coordinating project activities, and providing strategic guidance to customers throughout the lifecycle of assigned programs.

Qualifications

• Bachelor's degree in Engineering, Business Administration, or related field, or 5+ years minimum related experience with no degree.
• Minimum of 2 years of relevant program management business experience in the Automotive Passenger-Car and/or Heavy-Duty (On-Road) industry.
• Strong customer orientation and project coordination abilities.
• Excellent organizational communication skills; ability to work under pressure and manage conflicts.

Responsibilities

• Oversee and execute customer development projects, managing commercial and program-related tasks.
• Act as a liaison between customers and MANN+HUMMEL departments / production plants for assigned programs.
• Prepare and lead price negotiations for assigned projects in partnership with the sales team.
• Support customer projects from a technical and commercial perspective, ensuring adherence to budget and deadlines.
• Plan and coordinate all project activities in line with the MANN+HUMMEL development process (xSEP).
• Define project organization and lead a cross-functional project team.
• Conduct feasibility studies with the project team.
• Analyze project risks regarding profitability, timing, technical requirements, and environmental considerations.
• Plan project resources and budget, ensuring compliance with the project timeline and budget constraints.
• Define Quality Gates and detailed time planning for the project.
• Organize kick-off meetings, regular team meetings, and individual communication with stakeholders.
• Provide escalation support and necessary decision-making in the steering committee.
• Report on Quality Gates in the local steering committee according to the project plan.
• Present project updates to customers.
• Serve as the primary point of contact for customers regarding the assigned project.
• Regularly review project status, identify deviations from Quality Gates, and implement corrective actions.
• Continuously coordinate and follow up on open tasks with the project team.

Skills

Customer orientation

Project coordination

Independent work

Organizational communication

Pressure management

Conflict resolution

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

5+ years related experience without degree

Tools

Microsoft Office

ERP systems

SAP ERP

Project management tools

Job description

Role Summary

No Visa sponsorships are available for this position.

This is a Hybrid position based at our locations in either Portage, MI OR Gastonia, NC.

The Program Manager will oversee and execute customer development projects, managing all commercial and program-related tasks. This role involves implementing business strategies, maintaining strong business relationships, leading internal teams, managing timelines, and overseeing customer interactions and assigned projects.

Job Responsibilities

• Provide ongoing support to customers for technical issues and ensure high-quality service, including order follow-ups, customer visits, cost/revenue analysis in collaboration with project controlling, and preparing and conducting customer presentations
• Act as a liaison between customers and MANN+HUMMEL departments / production plants for assigned programs
• Prepare and lead price negotiations for assigned projects in partnership with the sales team
• Support customer projects from a technical and commercial perspective, ensuring adherence to budget and deadlines throughout the project lifecycle
• Plan and coordinate all project activities in line with the MANN+HUMMEL development process (xSEP), ensuring compliance with quality specifications
• Define project organization and lead a cross-functional project team
• Conduct feasibility studies with the project team
• Analyze project risks regarding profitability, timing, technical requirements, and environmental considerations
• Plan project resources and budget, ensuring compliance with the project timeline and budget constraints
• Define Quality Gates and detailed time planning for the project
• Organize kick-off meetings, regular team meetings, and individual communication with stakeholders
• Provide escalation support and necessary decision-making in the steering committee
• Report on Quality Gates in the local steering committee according to the project plan
• Present project updates to customers
• Serve as the primary point of contact for customers regarding the assigned project
• Regularly review project status, identify deviations from Quality Gates, and implement corrective actions
• Continuously coordinate and follow up on open tasks with the project team

Requirements

Education

• Bachelor's degree in Engineering, Business Administration, or a related field, OR 5 years minimum related experience with no degree

Experience

• Minimum of 2 years of relevant program management business experience in the Automotive Passenger-Car and/or Heavy-Duty (On-Road) industry

Required Skills

• Strong customer orientation and project coordination abilities
• Self-starter who works well independently
• Must have excellent organizational communication skills
• Ability to perform under pressure and manage conflicts effectively
• Proficient in Microsoft Office, ERP systems, and other relevant project management tools

Preferred

• Experience in the filtration industry is a plus
• SAP ERP experience
• Working knowledge of MANN+HUMMEL products and customer business processes