Program Manager

Robotic Process Automation LLC; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Robotic Technologies Automation in Phoenix, AZ is seeking a proactive Program Manager to support PCI PMO initiatives. The role requires coordination across multiple teams, strong communication, and a track record of delivering complex projects on time.

The ideal candidate has a Bachelor's degree in cybersecurity, computer science, or related field, 3-5 years of PM experience, and 2+ years in information security/compliance or tech risk. MS Office proficiency is essential.

Job description

The desired candidate will be highly motivated, organized, and eager to jump into unfamiliar areas in support of teammates. They will need to be a strong communicator with a high degree of self-awareness and empathy. The position requires regular interaction with diverse stakeholder groups with often divergent priorities, so negotiation skills and ability to follow up on commitments are important in keeping program initiatives moving forward and on track. They should be self-driven to learn new technologies and skills, as well as able to take direction and transform that into action with minimal prompts. Digital publishing experience and industry certifications are a plus.

Responsibilities will include:

• Creation and maintenance of a program newsletter designed to drive program awareness across ETS.
• Function as a liaison between the PCI PMO and the internal teams building new reporting and tracking tools for the PCI PMO.
• Maintain team Confluence site and other collaboration tools.
• Coordinate the updating of team process documents.
• Assist with tracking team activities, such as regularly scheduled tasks.
• Ensure effective and efficient execution of assigned project tasks in accordance with professional and department standards, timelines, and objectives.
• Assist with implementing process improvements for the PCI PMO.
• Frequent collaboration and communication with key stakeholders including vendor partners and internal teams.
• Create high quality and executive-ready documentation and presentations.

Minimum Qualifications:

• Bachelor’s Degree, preferably in Cybersecurity, Computer Science, or related areas of study.
• 3-5 years of project management experience.
• 2+ years of experience working in 1 or more information security domain, IT/IS compliance, or technology risk management.
• Successful track record leading or supporting simultaneous or successive initiatives.
• Proficient in MS Office suite of products

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.