Program Manager

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Community Coordinator to support its mission of fostering community growth and combating poverty. This role involves monitoring and evaluating community-based programs, conducting site visits, and providing essential technical assistance to ensure high-quality service delivery. The ideal candidate will have a strong background in community work, excellent communication skills, and proficiency in essential software tools. Join a diverse and inclusive workplace where your contributions will make a significant impact on the lives of over 95,000 youth in the community.

Qualifications

• Baccalaureate degree and two years of community work experience or equivalent.
• Experience working with community-based organizations is preferred.

Responsibilities

• Monitor and evaluate Community-Based Organization contractors.
• Conduct site visits and provide technical assistance to improve performance.
• Prepare summary reports and recommendations for management.

Skills

Community Work Experience

Written Communication Skills

Verbal Communication Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Knowledge of Youth Development Programming

Education

Baccalaureate Degree

High School Diploma

Tools

DYCD Online

Job description

The New York City Department of Youth and Community Development (DYCD) invests in community-based organizations and programs to combat poverty and foster community growth. Its Comprehensive Afterschool System of NYC (COMPASS), formerly known as the Out-of-School Time Program, comprises over 900 programs serving K-12 students. These programs offer a mix of academics, recreation, enrichment, and cultural activities to develop 21st-century skills. Funded through a competitive RFP process, COMPASS aims to serve over 95,000 youth, supporting afterschool, holiday, and summer services.

Duties

Under the supervision of a COMPASS Deputy Director, the Community Coordinator will monitor 20 sites and perform the following duties:

1. Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors.
2. Review and approve program plans and budgets.
3. Conduct site visits during late afternoon and early evening hours.
4. Provide technical assistance and guide work improvements or corrective actions for underperforming CBO contractors.
5. Participate in contract negotiations.
6. Share resources and provide technical assistance to promote program quality at COMPASS sites.
7. Assist contractors with contract development, modifications, and amendments.
8. Evaluate contract performance reports and fiscal documents to ensure compliance.
9. Train CBOs on DYCD Online, the web-based program management system.
10. Prepare summary reports and recommendations for higher management.
11. Generate standard reports as required.
12. Support additional projects and tasks as needed within the COMPASS unit.

Minimum Qualifications

• Baccalaureate degree from an accredited college and two years of community work experience related to the duties above; or
• High school diploma or equivalent and six years of relevant community work experience; or
• Equivalent education and experience, with at least one year of experience as described above.

Preferred Skills

• Experience working with community-based organizations.
• Knowledge of afterschool or youth development programming.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Familiarity with DYCD’s data system, DYCD Online experience preferred.

Residency Requirement

NYC residency is generally required within 90 days of appointment. City employees with two continuous years of service may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Confirm eligibility during the interview.

Additional Information

The City of New York is an inclusive, equal-opportunity employer committed to diversity and a work environment free from discrimination and harassment based on legally protected characteristics, including sex, race, ethnicity, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.