Program Manager

City of New York; New York (NY); On-site; USD 59,000 - 72,000; Full time

Job summary

City of New York's Manhattan Community Board 10 seeks a Program Manager to coordinate communications, digital engagement, community outreach, and the College Internship & Volunteer Program. The role partners with the District Manager, Board leadership, committees, and city agencies to promote civic participation and transparent outreach.

The ideal candidate is organized with strong writing, project management, and digital communications skills, capable of managing multiple priorities in a

Qualifications

• Bachelor's degree required or higher in a related field.
• Strong writing, editing, and proofreading skills.
• Experience with digital communications and website management.

Responsibilities

• Coordinate CB10's communications calendar, website, emails, newsletters, social media, and other public materials.
• Maintain and update CB10's website using WordPress.
• Draft, edit, proofread, and coordinate public communications.
• Develop digital campaigns for meetings, surveys, events, and civic participation.
• Coordinate internship and volunteer programs and supervise deliverables.
• Engage communities, build relationships with residents and organizations, and broaden participation.

Skills

Communication skills

Writing

Project management

Public service experience

Community engagement

Education

Bachelor's degree in related field

Tools

WordPress

Email marketing

Social media management

Job description

Manhattan Community Board 10 (CB10) seeks a Program Manager to coordinate the Board's communications, digital engagement, community outreach, and College Internship & Volunteer Program. The Program Manager will work closely with the District Manager, Board leadership and committees, City agencies, elected officials, community organizations, educational institutions, businesses, residents, and other stakeholders.

The ideal candidate will be an organized and effective communicator with strong writing, project management, digital communications, and community engagement skills who can manage multiple priorities in a public-sector environment.

Key Responsibilities

Communications & Digital Engagement

• Manage CB10's communications calendar, website, email communications, newsletters, social media, public notices, flyers, announcements, and other public-facing materials.
• Maintain and update CB10's website using WordPress.
• Draft, edit, proofread, and coordinate accurate and timely public communications.
• Develop digital campaigns promoting Board meetings, hearings, surveys, events, programs, and civic participation.
• Maintain digital content and communications archives and appropriately route public inquiries.

College Internship & Volunteer Program

• Develop and manage a structured internship and volunteer program supporting CB10 communications and community engagement.
• Recruit through partnerships with colleges, universities, and academic programs.
• Coordinate onboarding, training, assignments, supervision, weekly deliverables, evaluations, and professional development.
• Review intern and volunteer work for accuracy, professionalism, accessibility, and compliance before public distribution.

Community Engagement

• Develop and implement community outreach plans to increase participation in CB10 activities.
• Coordinate outreach at community events, public meetings, hearings, and neighborhood activities.
• Build relationships with residents, schools, colleges, tenant associations, businesses, community and civic organizations, cultural institutions, and other stakeholders.
• Develop strategies to engage populations and neighborhoods that may not regularly participate in Community Board activities.

Board, Committee & Program Support

• Attend Full Board and committee meetings as assigned and coordinate related communications and outreach.
• Assist with meeting announcements, presentations, public hearings, flyers, talking points, resolutions, and other Board business.
• Maintain work plans, calendars, project trackers, measurable objectives, and performance indicators.
• Prepare periodic reports for the District Manager and recommend improvements to communication and engagement operations.

Responsibilities may be modified to meet CB10's operational needs consistent with applicable New York City rules, civil service requirements, and personnel policies.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Bachelor's degree in communications, public administration, political science, public relations, journalism, marketing, nonprofit management, community development, social sciences, or a related field or equivalent education and relevant professional experience, subject to applicable civil service requirements. - Relevant experience in communications, community engagement, program management, government, nonprofit administration, public relations, or a related field. - Excellent writing, editing, proofreading, organizational, interpersonal, and project-management skills. - Experience managing websites and digital communications WordPress experience is required. - Experience with email marketing, newsletters, social media, and other digital communications platforms. - Ability to independently manage multiple projects and deadlines while collaborating effectively with staff, Board members, government agencies, and community stakeholders. - Availability for evening meetings and occasional weekend community events.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $65,000.00 - $65,000.00