Program Manager

TekPro Support Services, LLC; New Orleans, Northern (LA, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid holidays

Sick leave

Vacation leave

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Profit sharing

Tuition reimbursement

Job summary

TekPro Support Services, LLC is seeking an experienced Program Manager to support a Department of Energy contract in New Orleans, LA. This onsite role requires Top Secret clearance and will serve as the primary contractor liaison with Government counterparts.

You will oversee workforce performance, lead meetings with the COR, and ensure operational needs are met at current and future sites. Candidates should bring 15+ years in leadership and strong communication skills.

Qualifications

• 15+ years of experience in team leadership or similar roles.
• Excellent verbal and written communication skills.
• Strong knowledge of customer service best practices and issue resolution.
• Ability to multi-task and stay productive in fast-paced environments.
• Capable of coaching and mentoring employees.
• Working knowledge of standard technology (POS, program tracking, bookkeeping, word processing).

Responsibilities

• Overall responsibility for workforce performance within the contract scope.
• Act as principal point of contact for Government relations.
• Attend weekly staff and joint meetings with COR to review scheduling and performance.
• Visit staffed and future locations to ensure operational needs are met on-site.
• Ensure on-site authority to manage contract requirements during core hours.

Skills

Team leadership

Communication

Stakeholder management

Problem solving

Multi-tasking

Mentoring/Coaching

Education

Tools

Program tracking software

Word processing

Job description

Posted Friday, September 4, 2026 at 5:00 AM

We are TekPro Support Services, LLC (TSS) , an 8(a) Certified Alaska Native Company (ANC), and a subsidiary of the Bristol Bay Native Corporation (BBNC). We support several military installations and federal agencies across the nation through consulting and contracting our professional and technical solutions.

We are searching for a Program Manager to support our ongoing mission for the Department of Energy in New Orleans, LA. This is an onsite role, operates during the core hours of our client and requires aTop Secret clearance.

What You’ll Do:

• The Program Manager will have overall responsibility of managing workforce performance and work required within the scope of this contract and shall serve as the principal point of contact for the Contractor with the Government.
• The Contractor shall designate the Program Manager with responsibility for managing all requirements of this contract. In the absence of the Program Manager the Deputy Program Manager is responsible for these matters.
• The Program Manager is responsible for attending weekly staff meetings and other periodic meetings as required, to include, but not limited to, weekly joint meetings with the COR and his/her designee to review and plan actions concerning scheduling, priorities, and performance issues.
• The Program Manager is responsible for visiting staffed locations and future locations on a daily, weekly, and/or monthly basis as directed by the Government to ensure operational needs are being met and to address any problems on site.
• The nature of the work required by this contract is such that it is considered essential for a Program Manager to be capable of making decisions and acting for the Contractor on site during core hours. These assignments may be revised with the concurrence of the COR. Regardless of the assignments, the Contractor shall ensure that, on any normal working day an individual with designated authority to manage all requirements of this contract is On-Site and available.

What You Bring:

15+ years of experience as a team lead or similar position

Excellent verbal and written communicator with strong technical capacity and ability to

• accurately complete all documentation.
• Extensive knowledge of customer service best practices with ability to resolve issues while maintaining a professional and calm demeanor.
• Able to work effectively in a fast-paced environment and maintain productivity both
• independently and collaboratively.
• Capable of multi-tasking and effectively managing programs as a proficient problem solver and teamwork supporter.
• Detail-oriented with great organizational and time management skills with the ability to
• delegate and assign tasks.
• Ability to coach and mentor other employees.
• Working knowledge of standard technology used in the industry (e.g., POS, program tracking, bookkeeping, word processing).

What We Offer:

TSS offers a competitive benefits package to include:

• paid holidays
• paid time off including sick and vacation leave
• medical
• dental and vision insurance
• flexible spending accounts
• short and long term disability
• company paid life insurance
• 401(k) with a company match
• discretionary profit sharing
• tuition reimbursement