Program Manager

Aid-of-Indian; Marion (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Aid-of-Indian is seeking a responsible professional to oversee House Managers and DSPs in Marion, IN, ensuring high-quality care and compliance. The role involves payroll, scheduling, and coordinating training while collaborating with HR and the Program Director.

Responsibilities include performance reviews, audits, and maintaining readiness for site visits, with on-call duties as required to support individuals served.

Qualifications

• Experience working with individuals with Intellectual Disabilities' is preferred.
• Strong leadership and supervisory skills required.
• CPR and safety training are beneficial.

Responsibilities

• Oversee House Managers in assigned Houses and supervise staff.
• Manage payroll and ensure timely processing by the designated deadline.
• Provide ongoing training and support to House Managers and DSPs.
• Maintain compliance with state guidelines and internal policies.
• Coordinate with HR on staff issues, scheduling, and incident follow-ups.
• Conduct quarterly and annual performance reviews with HR and Program Director.
• Handle on-call responsibilities and respond to inquiries from the care team.
• Prepare for CM walk-throughs and ensure service locations are audit-ready.

Skills

Leadership

Supervisory experience

Communication

Education

Bachelor's Degree

Job description

Job Details

• Job Location: Marion, IN
• Position Type: Full Time
• Travel Percentage: Up to 50%
• Job Category: Health Care

Responsibilities

• Reports to Program Director
• Oversee & Supervises House Managers in assigned Houses
• On going training and support to House Managers and DSP's
• Physical presence in the homes weekly or per business needs
• Communication with HR on staff issues and open shifts
• Participate in administrative meetings
• Assist in disciplinary actions for House Managers and DSP's with the guidance and approval from Program Director
• Gives direction to House Managers with scheduling conflicts
• Complete payroll by designated deadline
• Make the necessary adjustments for all assigned employees payroll
• Monitors time punches and overtime
• Oversight of assigned individual's transitions with transition team; Completion of required documentation; preparing the service location for the CM walk thru, etc.
• Make sure all PCISP'a are current and in the home
• Make sure all staff are up to date with individual trainings and BC trainings
• Response to all emails within 24-48 business day
• Respond to Program Director on follow up questions from Incident Reports
• Participate and attend all quarterly and annual meetings for the persons served on caseload
• Conduct House Meetings Monthly with House Managers; provide training and updates per company policy
• Complete annual performance reviews of all DSP's and House Managers with the guidance and approval of HR and (or) Program Director
• On call responsibilities per business needs
• Communicate with individual teams on the individuals care, progress, health and safety, etc.
• Collaboration with other departments to maintain AID expectation and state guidelines.
• Conduct regular audits at all service locations but not limited too: Therap, EVV, Relias, Paycom, monthly paperwork, condition of the home, individual status, and any other audits requested.
• Upload all hard copies on the drive per deadline.
• All other duties as assigned
• Must be able to work int the houses when needed
• Must be able to lift at least 50 lbs
• Must demonstrate AID culture, value, and mission statement.

Qualifications

• Has experience working with individuals with Intellectual Disabilities'
• Bachelor's Degree preferred but not required with the appropriate experience
• Valid Driver's License
• Current Auto Insurance
• CPR Training