Program Manager

The Regents of the University of California on behalf of their Los Angeles Campus; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

UCLA Extension (UNEX) seeks a dynamic Program Manager to lead the development, management, and growth of a portfolio of academic and professional education programs. Reporting to a Director, you will coordinate curriculum oversight, instructor engagement, and market analysis to deliver high‑quality experiences.

You will collaborate with academic and administrative teams to drive innovation, identify new opportunities, and ensure programs align with industry trends and workforce demand.

Qualifications

• 5+ years minimum experience in managing academic or professional education programs.
• Demonstrated commitment to excellent internal and external customer service, with professionalism, fairness, dignity, and respect.
• Strong verbal and written communication skills, including the ability to produce clear, well crafted reports, course descriptions, marketing copy, and correspondence.
• Knowledge of curriculum development, adult learning theory, and educational operations.
• Strong analytical, organizational, and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Advanced project and time management abilities, including planning, prioritizing, and managing multiple tasks under shifting deadlines.
• Experience with basic marketing and market research principles to support program promotion and audience targeting.
• Ability to work independently and collaboratively, follow through on projects with minimal supervision, and maintain accountability for results.
• Demonstrated project leadership and coordination skills, including workflow organization, cross functional collaboration, onboarding support for instructors, and fostering a supportive, high performance team environment without formal supervisory authority.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher), Adobe Acrobat, and general Windows based applications.
• Strong quantitative and financial analysis skills, including budget preparation, trend analysis, and interpretation of financial data; Ability to collect, interpret, and present data to inform Director decision making.
• Demonstrated ability to collaborate across academic and administrative units and represent the portfolio in cross functional initiatives.
• Knowledge of accounting principles and university business policies.

Responsibilities

• Lead the development, management, and growth of a portfolio of academic and professional education programs.
• Coordinate with Directors and cross‑functional teams to drive strategic initiatives and market alignment.
• Oversee curriculum development, instructor engagement, and program operations to ensure high‑quality educational experiences.
• Analyze market data and audience needs to identify new program opportunities and workforce relevance.
• Collaborate across academic and administrative units to support student success and program growth.

Skills

Program management

Customer service

Verbal & written communication

Curriculum development

Adult learning theory

Analytical skills

Organizational skills

Time management

Marketing research

Independent & collaborative work

Leadership without authority

Data interpretation

Budgeting

Cross-functional collaboration

Accounting principles knowledge

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Office

Adobe Acrobat

Publisher

Windows-based applications

Job description

Special Instructions to Applicants

This position is not remote. On-site presence will be required at a minimum of 3 days per week, depending on departmental and organizational needs. For more information, please consult the hiring manager.

Department Summary

Excelling in quality, innovation, and impact, UCLA Extension (UNEX) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing education students throughout and beyond Los Angeles.

Position Summary

UCLA Extension is seeking a dynamic Program Manager to lead the development, management, and growth of a portfolio of academic and professional education programs. Reporting to a Director, this position combines strategic planning, program operations, curriculum oversight, instructor engagement, and market analysis to deliver high-quality educational experiences. The Program Manager collaborates across academic and administrative teams to drive innovation, support student success, identify new program opportunities, and ensure programs align with industry trends and workforce demand.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 5+ years Minimum experience in managing academic or professional education programs. (Required)
• Demonstrated commitment to excellent internal and external customer service, with professionalism, fairness, dignity, and respect. (Required)
• Strong verbal and written communication skills, including the ability to produce clear, well crafted reports, course descriptions, marketing copy, and correspondence. (Required)
• Knowledge of curriculum development, adult learning theory, and educational operations. (Required)
• Strong analytical, organizational, and interpersonal skills, with the ability to work effectively with diverse stakeholders. (Required)
• Advanced project and time management abilities, including planning, prioritizing, and managing multiple tasks under shifting deadlines. (Required)
• Experience with basic marketing and market research principles to support program promotion and audience targeting. (Required)
• Ability to work independently and collaboratively, follow through on projects with minimal supervision, and maintain accountability for results. (Required)
• Demonstrated project leadership and coordination skills, including workflow organization, cross functional collaboration, onboarding support for instructors, and fostering a supportive, high performance team environment without formal supervisory authority. (Required)
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher), Adobe Acrobat, and general Windows based applications. (Required)
• Strong quantitative and financial analysis skills, including budget preparation, trend analysis, and interpretation of financial data; Ability to collect, interpret, and present data to inform Director decision making. (Required)
• Demonstrated ability to collaborate across academic and administrative units and represent the portfolio in cross functional initiatives. (Required)
• Knowledge of accounting principles and university business policies. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree in related area and / or equivalent experience / training (Required) And
• Master's Degree in related area and / or equivalent experience / training (Preferred)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Ability to work evenings and weekends as needed and travel to offsite locations for classes, programs, or events. (Required)

Schedule

Monday-Friday: 8AM-5PM

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Public%20Education%20Specialist%203%20(MI-DPT563000-JC004168-PD251457)