Program Manager

Real Estate Excellence LLC; Lexington (KY); Presencial; USD 76.000 - 116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hours

Paid sabbaticals

Mentoring program

Descripción de la vacante

Real Estate Excellence LLC in Lexington, KY seeks a Program Manager to lead Change Management and Customer Service initiatives, balancing both functions with hands-on leadership. The role sits in a dynamic, startup-like environment that values adaptability and proactive problem solving.

The compensation range is $76,000 to $116,000 per year, reflecting the market in Lexington and the pace of the business. Flexible hours and a mentoring program are highlighted in the listing.

Formación

• Experience leading change management initiatives.
• Ability to translate stakeholder asks into actionable plans.
• Comfort in a fast-paced startup environment.
• Proven ability to manage and coordinate teams.

Responsabilidades

• Streamline customer service processes that no longer serve purpose.
• Map inter-team handoffs to prevent gaps.
• Translate vague stakeholder asks into concrete listening plans.
• Adapt quickly to shifting priorities in a fast-paced environment.
• Respond to internal and external requests promptly and professionally.

Conocimientos

Reliability

Flexibility workflows

Communication skills

Empathy

Project coordination

Descripción del empleo

We're looking for a Program Manager who can carry Change Management and Customer Service at once without dropping either, here at Real Estate Excellence LLC. A manager seat in KY that values Adaptability, pays $76,000 - $116,000 for 7 years of it, and hands you the wheel early.

Key Responsibilities

• Trim Customer Service processes that have quietly outlived their purpose
• Map the handoffs between KY teams so nothing falls in the cracks
• Translate fuzzy stakeholder asks into a crisp Active Listening plan
• Adapt quickly to shifting priorities in a fast-paced general environment
• Respond to internal and external requests in a timely, professional manner

What You'll Bring

• The kind of reliability that earns you the hard assignments
• Hands-on experience with modern Flexibility workflows and tooling
• Confident communicator across email, calls, and in-person meetings
• Comfort owning the unglamorous middle of a freelance project
• Manager fluency in Empathy, with Customer Service on your roadmap
• The reliability that lets a manager stop checking in
• Manager mastery of Empathy, validated by people who'd hire you again

For all its relentlessly curious ambition, Real Estate Excellence LLC still operates like the scrappy Lexington startup that first cracked general years ago. We move fast on Delegation but slow down whenever someone says they feel rushed past good judgment.

We value work-life balance, so expect $76,000 - $116,000, flexible hours, paid sabbaticals, and a supportive mentoring program.

Last touched this morning, the Program Manager listing remains active and unfilled.

We welcome applications from driven professionals ready to make an impact.