Program Manager

LG Energy Solution Michigan, Inc.; Lansing (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

LG Energy Solution Michigan, Inc. in Lansing is seeking a Program Manager to manage program and sales operations. Candidates should have over 3 years of experience in manufacturing, ideally in the automotive/ESS field, combining program management and sales roles.

In this role, you will maintain communication with customers, oversee program milestones, and develop sales plans. Strong organizational skills and attention to detail are essential. Bilingual capabilities in English and Korean are highly preferred.

Qualifications

• Over 3 years of experience in program management or sales operations, preferably in the automotive/ESS industry.
• Familiarity with customer-related websites such as OpenText, GM Supply Power, and Ford Supplier Portal is preferred.

Responsibilities

• Maintain daily communication with customers and internal teams.
• Support customer meetings related to material and project changes.
• Manage revenue control and generate monthly reports.
• Ensure product quality through established processes.
• Lead cross-functional reviews to capture requirements.

Skills

Bilingual in English/Korean

Strong written and oral communication

Leadership and interpersonal skills

High attention to detail

Analytical and problem-solving skills

Cross-functional teamwork

Proficient in SAP

Proficient in MS Office

Education

College degree

Tools

SAP

MS Office

Job description

Program Manager

Lansing, MI, US

Title

Program Manager

Reports To

Manager, Production Management

Location

Lansing

LG Energy Solution Michigan Inc. Lansing (LGESMIL) develops and manufactures large lithium ion polymer batteries and modules for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! www.lgenergymi.com

Summary

We are seeking a highly organized and detail-oriented professional with over 3 years of experience in manufacturing, preferably in the automotive/ESS industry, to manage program and sales operations. The role involves maintaining communication with customers and internal teams, supporting change management, overseeing program milestones, and developing sales plans.

Responsibilities

• Maintain daily communication with customers and internal teams in Lansing.
• Support customer meetings related to changes in 4M (Material, Machine, Method, Manpower) and manage the 4M timeline on‑site or via conference calls. Publish internal implementation plans to relevant departments.
• Collaborate with PM CS representatives on change management, including PPAP status and part number changes.
• Oversee program milestones and risk management, ensuring material and timing impacts are monitored, such as line readiness and PPAP schedules.
• Manage revenue control and generate accurate monthly reports.
• Ensure product quality through processes like GM APQP, distributing tasks to relevant departments and addressing customer needs.
• Develop preliminary sales plans based on internal production schedules and external shipping plans.
• Analyze customer demand (EDI & pre‑production orders) and set shipping plans based on daily production schedules. Manage returnable shipping packages/trays.
• Oversee accounts receivable/payable to ensure no discrepancies between shipped and received quantities.
• Maintain daily communication with customers and LGESMI Lansing personnel, preparing for meetings related to demand, sales, and project timelines.
• Lead cross‑functional reviews to capture internal and customer requirements, both commercial and technical.
• Engage in sales activities for assigned customers and articulate project challenges to stakeholders for escalation and guidance.
• Handle all preparations and coordination for customer visit and audits.

Qualifications

• Preferred experience in both sales and program management roles.
• Familiarity with customer‑related websites such as OpenText, GM Supply Power, and Ford Supplier Portal is preferred.
• Experience in the automotive/ESS industry with general work process standards, such as those of GM and Ford (e.g., PPAP, 4M change), is preferred.
• Highly organized with strong attention to detail.

Experience

• 3+ years of experience in program managing, or sales operations, preferably in the automotive/ESS industry.

Skills

• English/Korean bilingual skills and a college degree are preferred.
• Strong written and oral communication skills.
• Leadership and interpersonal skills.
• High attention to detail and understanding of multiple metrics.
• Analytical and problem‑solving skills.
• Ability to work cross‑functionally.
• Proficient in SAP and MS Office (Word, Excel, PowerPoint, and MS Project).