Program Manager

NTT DATA, Inc.; Indianapolis (IN); On-site; USD 180,000 - 240,000; Full time

Job summary

NTT DATA, Inc. is seeking a senior program leader to own a large-scale data modernization and insurance transformation initiative in Indianapolis. You will set the program charter, establish governance, and coordinate executive sponsors, business owners, and technology leaders to align with enterprise strategy.

You will drive milestone planning, risk management, and funding controls while ensuring regulatory and contractual obligations are met across multiple workstreams and vendors.

Qualifications

• 15+ years leading large-scale data modernization or enterprise reporting programs.
• Experience coordinating cross-functional teams across IT, business, and vendors.
• Strong track record in governance, RAID, and executive reporting.

Responsibilities

• Own the end-to-end program charter, objectives, and success criteria for modernization.
• Establish and run governance structures – steering committees and boards.
• Serve as primary contact for executive sponsors, business owners, and tech leaders.
• Ensure alignment with strategy, architecture standards, and compliance.
• Break down program into projects, milestones, and sprints; manage dependencies.
• Drive release and cutover planning with mock runs and freeze windows.
• Identify and manage risks, issues, and vendor constraints; maintain risk registers.
• Own program financials: estimates, budget tracking, staffing plans, change requests.
• Ensure SLAs, SOWs, deliverables are met and documented; socialize progress.
• Build relations with data, analytics, operations, and compliance stakeholders.
• Facilitate workshops to clarify requirements and align migration priorities.
• Provide status reporting: executive dashboards and PMO/technical leads updates.

Skills

Program management

Stakeholder management

Governance

Job description

Roles & Responsibilities

• Own the end-to-end program charter, objectives, and success criteria for the modernization initiative.
• Establish and run governance structures – steering committees, program working groups, and architecture review boards.
• Serve as the primary point of contact for executive sponsors, business owners, and technology leadership.
• Ensure alignment with enterprise strategy, architecture standards, and regulatory/compliance requirements.
• Define and manage overall program scope across all workstreams
• Break down the program into projects, milestones, and sprint plans, coordinating dependencies across teams.
• Drive release planning and cutover planning (mock runs, dress rehearsals, freeze windows, rollback).
• Proactively identify and manage program risks and issues (technology, resourcing, scope, dependencies, vendor constraints).
• Maintain and socialize risk registers, mitigation plans, and contingency strategies.
• Own program financials: estimates, budget tracking, staffing plans, and change requests.
• Ensure commercial obligations (SLAs, SOW milestones, deliverables, acceptance criteria) are met and documented.
• Build strong relationships with business and technology stakeholders across data, analytics, operations, and compliance.
• Facilitate workshops and working sessions to clarify requirements, refine scope, and gain alignment on migration priorities.
• Provide clear, concise status reporting at all levels:
  • Executive dashboards and steering committee packs.
  • Detailed project status for PMO and technical leads.
• Manage expectations around timelines, risks, and trade-offs, particularly for production cutovers and high-visibility workloads.

Experience :

• 15+ years leading large-scale data modernization, insurance transformation, or enterprise reporting programs with multiple parallel workstreams.
• Proven experience managing fixed-fee / milestone-based delivery across architecture, ingestion, transformation, reporting, testing, and hypercare.
• Strong track record coordinating business, IT, Guidewire program teams, data SMEs, security, infrastructure, and vendor partners.
• Experience driving executive governance, RAID management, dependency tracking, financial control, change management, and steering committee reporting.
• Familiarity with hybrid agile delivery, release planning, sprint governance, and phased cutover aligned to major platform go-lives.