Program Manager

Aliviane, Inc.; El Paso (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Illness leave

Paid holidays

Mental health hours

Growth opportunities

Flexible schedule

Half-day Friday

Life insurance

Short-term disability

Job summary

Aliviane Inc. in El Paso, Texas, seeks a Program Manager to oversee the behavioral health program, including implementation, policies, operations and staff supervision. You will ensure service quality, support program development, and coordinate with leadership to meet contract objectives.

The role emphasizes leadership during high-pressure situations, staff development, and compliance with federal, state, local and organizational requirements while promoting growth and mission-driven impact.

Qualifications

• Bachelor's or master's degree in related field.
• Experience supervising teams and programs.
• Strong organizational and reporting skills.

Responsibilities

• Oversee planning, coordinating, supervising and overall management of daily program operations, including performance measures, financials, staffing and reporting.
• Ensure operations comply with contracts, licensing, grants and regulations at all levels.
• Collaborate on grant proposals and community activities.
• Prepare and submit program and organizational reports in a timely manner.
• Lead staff meetings, ensure coverage and manage time off requests and staffing levels.
• Prepare for inspections and audits by relevant authorities.
• Assist with screenings, assessments, intakes and counseling as needed and carry a caseload when warranted.
• Represent the organization publicly on substance use and mental health topics.

Skills

Leadership

Supervision

Program management

Communication

Stakeholder coordination

Education

Bachelor's or Master's degree in related field

Tools

Microsoft Office

Job description

Company name: Aliviane Inc

Title of position: Program Manager

Position type: Full-time

Pay range: $ 45,000

Location: 1626 Medical Center St. El Paso, Texas 79902

Benefits:

• Medical, dental, and vision insurance and 401(k)

• Generous paid time off, extended illness leave, and paid holidays

• Mental Health Hours

• Excellent growth and development opportunities

• Satisfying and rewarding work helping clients overcome substance abuse

• Flexible Schedule

• Half day Friday

As well as company-paid benefits such as life insurance and short-term disability!

Schedule:

About Us

Aliviane Inc. is committed to providing treatment to members of our community who struggle with substance abuse. Through substance use and mental health services, education, and awareness we help people recover from addiction as they embrace their voice, discover their journey, and engage their community. The success of our mission is made possible by the skills and contributions of our diverse team. Become a part of a unique organization that is spearheading substance use treatment in Texas. Become a part of Aliviane!

Job Summary

Supervisory responsibility for overall management, program implementation and supervision of specified component: administratively responsible for the program, polices, operations and related matters; which include the continued development of the behavioral health program including implementation and delivery of the program objectives. Personnel responsibilities include justification, recruiting, selecting, training, and recommending hiring and firing. Work requires a basic concern for the quality of care, a concern for helping the substance abuser, a belief in human potential for growth and a willingness to coordinate and work cooperatively.

Essential Duties and Responsibilities

• Responsible for the planning, coordinating, supervising and overall management of work associated with daily supervision of program operations, to include the management of performance measures, financials, personnel and resolving urgent and emergent issues before, during and after hours, and reporting any issues to the Divisional Director/Vice President of Prevention Intervention Strategies.
• Ensuring program operations, services, and personnel remain in compliance with contracts, licensing/grant requirements and with federal, state, local, and organizational rules, regulations and policies and procedures.
• Collaborating as required with grant proposals and community activities.
• Preparing and submitting program reports, organizational reports, and other status and compliance reports as requested by the Divisional Director/Administrator, or other designated supervisor, and in a timely manner.
• Attending department, supervisory, and contract required meetings/calls, and disseminating information to staff as necessary for them to perform their job functions.
• Responsible for identifying sufficient staffing patterns, defining job requirements, training, and evaluating staff. Responsible for supervising and managing of time off requests, timecards, overtime, and sufficient coverage in assigned department.
• Responsible for ensuring the employees and programs are prepared for federal, state, and accrediting entity inspections and audits at all times.
• Responsible for monthly and quarterly file reviews and ensuring compliance of client records with statement of work and quality treatment practices.
• Assisting with screenings, assessments, intakes, and individual and group counseling services as needed, and to include carrying a caseload when warranted.
• Representing the organizational by speaking before public on substance use and/or mental health, education, prevention, and treatment.
• Maintains good work habits through timeliness and low absenteeism. Punctual at all times; Takes initiative to identify and analyze problems; generates alternative solutions; Carries out any and all other duties as assigned to meet the goals and objectives of Aliviane Inc.
• Understands, accepts, implements and promotes Aliviane Inc. mission Statement, program/department goals, philosophy and objectives; Serves as a role model for employees, clients and community partners.

Additional Eligibility Qualifications

• Proven leadership qualities and ability to work under stressful situations; ability to react to emergency situations appropriately and effectively when required.
• Demonstrate the ability to lead and teach others in making effective changes; strong analytic qualities to analyze goals, programs, and processes.
• Demonstrate the ability to maintain effective channels of communication with the organization, with other programs, and applicable to state agencies, and with clients and visitors.
• Strong facilitation and conflict resolution skills and the ability to negotiate between diverse perspectives.
• Knowledgeable on Microsoft computer programs such but not limited to word, excel, power point and internet.
• Willingness to network and participate in other community service agency projects, speaks before and become a member of work- related organizations.

Supervisory Responsibility

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provide constructive and timely performance evaluations.
• Handles discipline and termination of employees per company policy.

Required/Preferred Education and Experience

• Bachelor's or master's degree in related field with at least three-five (3-5) years' experience in Supervision And providing services to the program target population
• Minimum of 3-5 years' experience in supervision.
• Any combination of education and experience that can be demonstrated to be applicable to the duties listed in the job description