Program Manager

PALS, Inc.; Downey (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Profit-Sharing 401(k)

Life Insurance

Flexible PTO

Professional Development Opportunities

Career Growth and Advancement

Job summary

PALS Downey, a dedicated adult Day Program, seeks an experienced Program Manager to oversee daily operations for adults with intellectual and behavioral disabilities. This leadership role reports to the Program Director and is based at our Downey office.

Responsibilities include supervising staff, maintaining records, and ensuring high-quality, compliant services. Strong candidates will have 3+ years in management within related fields and possess solid organizational and communication skills.

Qualifications

• Minimum 3 years of management experience.
• Experience in developmental disabilities, mental health, human services, behavioral health, or related field preferred.
• Strong leadership, organizational, interpersonal, and communication skills.

Responsibilities

• Supervise, coach, and support direct service staff working in community settings.
• Oversee daily program operations and ensure compliance with agency and regulatory requirements.
• Maintain accurate participant records, documentation, and reports.
• Provide leadership, staff training, and professional development opportunities.
• Partner with the Program Director to ensure quality service delivery and program success.
• Support person-centered services and behavior intervention strategies.
• Monitor program performance and implement improvements as needed.

Skills

Leadership

Staff supervision

Communication

Organizational skills

ABA knowledge

Education

Associates or Bachelor's degree

Tools

Microsoft Office

Job description

PALS Downey is a dedicated adult Day Program providing services to individuals with intellectual and behavioral disabilities. With offices across Santa Barbara, Ventura, and Los Angeles counties, we are deeply committed to empowering individuals to achieve their personal goals and enhance their quality of life.

We are seeking an experienced Program Manager to oversee daily program operations, lead and support staff, and ensure high-quality services for adults with disabilities. Reporting directly to the Program Director, this position plays a key leadership role in our community-based programs and is based out of our Downey office.

Responsibilities

• Supervise, coach, and support direct service staff working in community settings.
• Oversee daily program operations and ensure compliance with agency and regulatory requirements.
• Maintain accurate participant records, documentation, and reports.
• Provide leadership, staff training, and professional development opportunities.
• Partner with the Program Director to ensure quality service delivery and program success.
• Support person-centered services and behavior intervention strategies.
• Monitor program performance and implement improvements as needed.

Qualifications

• Minimum of 3 years of management experience.
• Minimum of 3 years of experience in developmental disabilities, mental health, human services, behavioral health, or a related field preferred.
• Associate's or Bachelor's degree in a related field preferred.
• Strong leadership, organizational, interpersonal, and communication skills.
• Knowledge of ABA, behavioral psychology, behavior support strategies, or related practices preferred.
• Proficiency with Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.

Schedule

• Full-Time
• Monday-Friday
• 7:30 AM-4:00 PM

Benefits

• Medical Insurance
• Profit-Sharing 401(k)
  
• Life Insurance
• Flexible Paid Time Off (PTO)
• Professional Development Opportunities
• Career Growth and Advancement

Join Our Team

At PALS, you'll have the opportunity to make a meaningful impact in the lives of adults with intellectual and developmental disabilities while growing your career with a supportive and mission-driven organization.