Program Manager

Diversified Treatment Alternative Centers (DTAC); Columbus (OH); On-site; USD 59,000 - 72,000; Full time

Job summary

Diversified Treatment Alternative Centers (DTAC) is seeking a Program Manager to oversee a residential treatment program serving youth in a trauma-informed setting. The role focuses on operations, staff support, admissions/discharges, scheduling, payroll, and collaboration with treatment teams and external providers.

The ideal candidate will have strong leadership and organizational abilities, experience in behavioral health or child welfare, and a commitment to high-quality care.

Qualifications

• Experience in residential treatment or related human services setting required.
• Strong leadership, organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling systems, documentation platforms, Microsoft Office, and electronic communication tools.

Responsibilities

• Develop and maintain staff schedules to ensure appropriate coverage.
• Support payroll, attendance tracking, and onboarding processes.
• Provide oversight and guidance to supervisors and direct care teams.
• Monitor program operations to maintain a safe, organized, and supportive environment.
• Coordinate admissions, discharges, resident orientation, and property inventory procedures.
• Oversee inventory and ordering of residential, office, and program supplies.
• Coordinate medical, psychiatric, educational, and community appointments.
• Partner with treatment teams, county agencies, and external providers to support resident needs.
• Assist with operational support during high-acuity situations and staffing challenges.

Skills

Leadership

Organizational skills

Communication

Problem-solving

Scheduling systems

Documentation platforms

Microsoft Office

Electronic communication tools

Education

Associate's or Bachelor's degree in Healthcare Administration

Associate's or Bachelor's degree in Social Work

Associate's or Bachelor's degree in Psychology

Associate's or Bachelor's degree in Business Administration

Tools

Microsoft Office

Documentation platforms

Scheduling systems

Electronic communication tools

Job description

Program Manager (Residential Treatment) – Full-Time

Schedule: Monday–Friday, 8:30 AM – 5:00 PM

Location: Columbus, OH

Employment Type: Full-Time, Salaried

Starting Salary: $65,000+ annually (based on experience)

Are you a highly organized leader with experience in residential treatment, behavioral health, child welfare, or human services? We are seeking a Program Manager to oversee the daily operations of a residential treatment program serving youth in a structured, trauma-informed environment.

About The Role

The Program Manager provides operational leadership and administrative oversight for a residential treatment program. This position is responsible for ensuring smooth day-to-day operations, supporting staff and supervisors, coordinating admissions and discharges, managing scheduling and payroll functions, maintaining facility readiness, and collaborating with internal and external stakeholders to ensure continuity of care.

Key Responsibilities

• Develop and maintain staff schedules to ensure appropriate coverage.
• Support payroll, attendance tracking, and onboarding processes.
• Provide oversight and guidance to supervisors and direct care teams.
• Monitor program operations to maintain a safe, organized, and supportive environment.
• Coordinate admissions, discharges, resident orientation, and property inventory procedures.
• Oversee inventory and ordering of residential, office, and program supplies.
• Coordinate medical, psychiatric, educational, and community appointments.
• Partner with treatment teams, county agencies, and external providers to support resident needs.
• Assist with operational support during high-acuity situations and staffing challenges.

Qualifications

• Associate's or Bachelor's degree in Healthcare Administration, Social Work, Psychology, Business Administration, or a related field preferred.
• Experience in residential treatment, behavioral health, child welfare, juvenile justice, or a related human services setting required.
• Strong leadership, organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling systems, documentation platforms, Microsoft Office, and electronic communication tools.
• Knowledge of trauma-informed care and residential treatment operations preferred.

What We're Looking For

The ideal candidate is a hands-on leader who can balance operational oversight with staff support while maintaining a structured, respectful, and resident-focused environment. Candidates should be adaptable, collaborative, and committed to high-quality care and program excellence.

Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.