Program Manager

DSV Air & Sea Inc.; Clarksville (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

DSV Air & Sea Inc. is seeking a Program Manager in Clarksville, TN. As a vital link to clients, the Program Manager will oversee strategic direction, performance tracking, and continuous improvement initiatives.

The ideal candidate boasts a Business or Engineering degree, has 2-5 years of relevant experience, and excels in strategic thinking and communication. This full-time role includes working with internal and external stakeholders to drive operational improvements.

Qualifications

• 2-5 years experience in strategy, development and facilitation.
• Proven track record for meeting or exceeding goals.
• Ability to multitask and prioritize effectively.

Responsibilities

• Drive forward PRIMUS goals with clients.
• Facilitate strategic planning to achieve goals.
• Provide timely customer analytics.

Skills

Strategic thinking

Quantitative analysis

Problem-solving

Interpersonal skills

Microsoft Office proficiency

Education

Business or Engineering degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Area

Project Management

Location

USA - Clarksville, TN

Division

Solutions

Job Posting Title

Program Manager

Time Type

Full Time

Position Description Summary

The Program Manager provides critical support to the Customer, Warehouse Team and Data Center Team. Responsible for being the liaison/direct link to the client in shaping the strategic direction of the program providing analytical performance tracking, project management and continuous improvement support.

Principal Accountabilities

• Acts as a partner to the Client to drive forward PRIMUS goals
• Drives and facilitates the Americas strategic planning process to achieve productivity and customer goals
• Drives performance across all sites in the account through a rigorous performance management system that includes tracking and reporting on strategic initiatives, key metrics and escalating risks/issues
• Responsible for providing timely customer analytics to support strategy and priority initiatives
• Communicates proactively across business units and organizational layers to gain feedback, buy-in and alignment
• Challenge assumptions and use program management knowledge and expertise to keep leaders engaged
• Leads the development of communication strategy and execution of programs to promote company strategy and priorities
• Supports change management programs linked to the client strategy
• Lead Warehouse and Data Center Teams to identify, design and implement continuous improvement initiatives
• Design, develop and report the measurement achievement of continuous improvement initiatives
• Implementing continuous improvement initiatives that reduce cost of operations and improves service levels, capacity, productivity and quality
• Building and maintaining strong relationships with internal and external stakeholders

Essential Functions

Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Knowledge and Skills

• Candidate requires 2-5 years experience in strategy, tactics, development and facilitation
• Business or Engineering degree is required.
• Must demonstrate ability to think strategically and tactically to drive cross-functional initiatives
• Excellent problem solving and quantitative analysis skills to conduct complex strategic analyses with limited guidance
• Proven interpersonal and leadership skills to develop strong working relationships at all levels/geographies
• Ability to multitask and prioritize on an ongoing basis. Comfortable working in a fast-paced, changing environment
• Strong communication and interpersonal skills with ability to influence and collaborate effectively: team player
• Strong knowledge of Microsoft Office is required with an emphasis on quantitative analysis (Excel) and the creation of presentations (PowerPoint)
• Must have proven track record for meeting or exceeding goals