Program Manager

Upstate Caring Partners; City of Utica (NY); On-site; USD 71,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Retirement plan 403(b)

Life Insurance

Flexible Spending Account (FSA)

Generous PTO

Tuition Reimbursement

Employee Assistance Program (EAP)

Employee Discounts

Job summary

Upstate Caring Partners in Utica, NY is seeking a Residential Program Manager to oversee daily operations of multiple residences and ensure program-wide goals are met.

You will coordinate staff scheduling, complete records, conduct on-site orientation, and monitor operations under the supervision of the program administrator.

Qualifications

• Associates Degree in a related field.
• 15 credit hours completed to qualify for the Program Manager- Residential position.
• BS/BA in Human Services or related field preferred.
• Minimum three years’ experience managing a residential program.
• Valid NYS Driver’s License required.

Responsibilities

• Monitor the safety and well being of the individuals and report issues as necessary.
• Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the IPP is implemented and documented.
• Maintain the timely completion of all records and reports.
• Supervise the daily operations of the residence.
• Ensure effective communication of daily work information and expectations.
• Maintain site staffing schedules and coverage.
• Problem solve daily shift issues and/or conflicts as part of site leadership team.
• Provide coaching and counseling to DSP staff to enhance individual and team performance.

Education

Associate's Degree

BS/BA in Human Services or related field

Job description

$71,000 - $74,400 annually The Residential Program Manager is responsible to oversee daily operations of multiple residences. The person in this position will ensure accomplishment of program-wide goals, coordinate the scheduling of staff, complete all records and reports, facilitate on-site orientation and training, and monitor and provide supervisory oversight to the overall operations of the program. The person in this position will also participate in Agency activities under the supervision of the program administrator.

Core Responsibilities

• Monitor the safety and well being of the individuals and report issues as necessary.
• Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plan (IPP) is implemented and documented.
• Maintain the timely completion of all records and reports.
• Supervise the daily operations of the residence.
• Ensure effective communication of daily work information and expectations.
• Maintain site staffing schedules and coverage. Use agency prescribed staff scheduling system
• Problem solve daily shift issues and/or conflicts as part of site leadership team.
• Provide coaching and counseling to DSP staff to enhance individual and team performance.

Qualifications

• Associates Degree in a related field.
• 15 credit hours must be completed to qualify for the Program Manager- Residential position.
• BS/BA in Human Services or related field preferred.
• Minimum three years’ experience managing a residential program.
• Valid NYS Driver’s License required.

Benefits

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.

• Comprehensive Health/Dental/Vision
• Direct Deposit
• Flexible Spending Account (FSA)
• Retirement Plan 403(b)
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Generous PTO Plans (Sick, Vacation and Employee Leave)
• Tuition Reimbursement
• Service Awards
• Employee Appreciation Events
• Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.