Program Manager

Acro Service Corp; Chattanooga (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Acro Service Corp is seeking a Program Manager within a Nuclear Asset Sustainability context in Tennessee. The role interfaces with senior leadership to assess and improve project performance across NASP-19 Series functional areas. The incumbent maintains procedures, acts as SME, and leads cross-functional teams to deliver process improvements.

The position requires a B.S. in engineering or related field and 5+ years in power utility environments, including at least 1 year leading project teams.

Qualifications

• B.S. degree in engineering or related science, or equivalent combination of education, experience and training.
• 5+ years of power utility and related business experience with at least 1 year of leading program/project teams.
• Must possess knowledge and expertise in project management techniques.
• Must obtain and maintain nuclear plant unescorted access and be willing to on-call 24/7 as needed.

Responsibilities

• Maintain procedures and guidance documents up-to-date with industry, Nuclear Quality Assurance Plan, and regulatory requirements.
• Act as SME and provide recommendations for decision making.
• Manage Peer team or Working Group meetings.
• Develop new processes and procedures to support project performance requirements.
• Coordinate with Manager for Program and Process change approvals.
• Propel standardization and process improvements across project management organizations.
• Develop and execute oversight, benchmarking, and self-assessment plans.
• Lead compliance to ensure adherence to Project Management SPPs.
• Utilize CAP and Issue Resolution Program to correct deficiencies and improve performance.
• Collaborate to maintain technical expertise and robust procedures system.
• Drive accountability for closing gaps to excellence in project performance.
• Oversee program KPIs, performance metrics, and reporting requirements.
• Coordinate post-project reviews to disseminate lessons learned.

Skills

Program management

Communication

Teamwork

Problem solving

Leadership

Education

B.S. in engineering or related field

Job description

The incumbent reports to a Nuclear Asset Sustainability Projects (NASP) Manager and interfaces with key stakeholders such as SVPs, VPs, GMs, Directors, Plant Management, Engineering, Finance/EPMO, and Information Technology to assess and improve project performance across . As a Program Manager, the incumbent is accountable for the following as related to their assigned NPG-SPP-19 Series defined Functional Area:

Maintain Procedures, Process and Guidance documents up-to-date with relevant industry, Nuclear Quality Assurance Plan, and regulatory requirements.

Act as Subject Matter Expert (SME) and provide recommendations for decision making.

Manage Peer team or Working Group meetings.

Participate in developing the new processes and procedures to support project performance requirements.

Coordinates with Manager for Program and Process change approval.

Propels standardization and process improvements across all project management organizations.

Develop and execute oversight, benchmarking, and self-assessment plans.

Lead the compliance efforts to ensure project executing organizations are adhering to Project Management SPPs.

Utilize the Corrective Action Program (CAP) and Issue Resolution Program to correct deficiencies and improve program performance.

Collaborate across the enterprise to maintain a high level of technical expertise and business acumen; including industry experience to ensure processes are successful, effective, and documented in a robust standardized procedure system and hierarchy.

Drives accountability throughout project executing organizations for closing gaps to excellence in project performance

Oversee program KPIs, performance metrics, and review project and or program performance reporting requirements.

Oversee the accountability and performance measurement systems to analyze, monitor, and trend key project performance indicators.

Collaborate with key stakeholders across project executing organizations to lead performance improvement initiatives.

Coordinate with Joint Project Teams, Plant Operations, Senior Management and other organizations to conduct post-project reviews of significant projects to determine lessons learned and for dissemination and implementation of the best practices into future projects.

Participate in evaluating and implementing the project and or program management tools

Communicate and Escalate issues to leadership that pose nuclear safety, regulatory, personal safety, and financial risk.

Identify training for Self and others

Perform other duties, as assigned.

Education — B.S. degree in engineering, nuclear operations, engineering technology, math, physics, chemistry, information technologies, data science, or related science, or equivalent combination of education, experience, and training.

Experience — 5 or more years of power utility and related business/professional work experience with at least 1 years of increased responsibilities leading program or project related teams and or project management experience. Must possess knowledge and expertise in the use of project management and or programmatic management techniques. Ability to look beyond existing methodologies and own disciple to define and resolve complex problems.

Certification/License, etc — Must obtain and maintain requirements for nuclear plant unescorted access. Must be able and willing to assume “on-call” rotational assignments which may include 24 hour-a-day, 7 day-a-week availability, and serve as a Project Control Center Manager when assigned.

Knowledge/Skills/Abilities —

• Working knowledge of management techniques and human relations skills to enable him/her to guide Projects and Program management toward goals.
• Ability to communicate effectively.
• Demonstrated ability to establish and maintain effective working relationship with other organizations and to communicate clearly orally and in writing.
• Strong commitment to and skills in employee communication, to be able to build teamwork and convey mission, objective, expectations and philosophy.
• Demonstrated ability to interpret broad policy matters and provide guides to Project Management personnel.
• Demonstrated ability to successfully contribute to the cohesiveness, effectiveness and success of Projects.
• Demonstrated openness to questions, suggestions and concerns, and ability to pursue answers and resolutions.
• Demonstrated high productivity level, sense of urgency, and respect for meeting deadlines.