Program Manager

Community Options, Inc.; Butler (Butler County); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive Insurance Benefits

Paid Holidays

Generous PTO

403b Retirement Plan

Career growth opportunities

Job summary

Community Options, Inc. is seeking a Residential Program Manager in Butler, PA to lead a team delivering person-centered care for individuals with IDD. The role focuses on daily operations, program goals, and family communication within a residential setting.

The successful candidate will coordinate staffing, ensure compliance with ISP/PCP plans, and drive meaningful activity programs while maintaining safe, well-documented records and strong family partnerships.

Qualifications

• Experience managing teams in disability services.
• Strong communication with families/guardians and staff.
• Experience with training, performance management, and staff meetings.
• Scheduling staff and ensuring shifts are adequately staffed.
• Knowledge of ISP/PCP coordination and medication management.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed.
• Manage team performance through communication, training, and recognition.
• Develop and implement activity programs including Meaningful Day curriculum.
• Communicate with families/guardians as needed.
• Support individuals per ISP/PCP including medication management.
• Ensure program documentation and billable records are accurate and timely.
• Monitor health and medical needs and report concerns.
• Maintain relationships with families and guardians.
• Ensure locations/vehicles are clean and stocked with supplies.
• Cooperate with license and department staff during inspections.

Skills

Experience managing teams in disabled/

Effective communication

Training & performance management

Scheduling & staffing

Education

Bachelor's degree preferred

High school diploma or equivalent

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.

We are actively seeking an experienced Residential Program Manager in Butler, PA. The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Starting pay is $55,000/per year

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Minimum Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on-call in cooperation with other management staff

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Community Options is an Equal Opportunity Employer M/F/D/V