Program Manager

LIDD Supply Chain Consultants; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

LIDD Supply Chain Consultants in Atlanta seeks a Program Manager to lead large, multi-workstream client programs within the Project Services Office, driving delivery excellence and governance across ERP, SCM, and digital transformation initiatives.

You will mentor Project Managers, develop standards, and collaborate with executives to align scope, budget, schedule, and risk management. A strong background in complex technology implementations and program leadership is required.

Qualifications

• Bachelor's degree in Business Administration, Engineering, Information Systems, Supply Chain, Operations Management, or related discipline.
• 6+ years of experience managing complex technology implementation programs.
• Demonstrated experience leading large ERP or enterprise software implementations.
• Proven success managing multi-project programs with multiple stakeholders and workstreams.
• Strong financial management and commercial acumen.
• Exceptional communication, leadership, and executive presentation skills.
• PMP certification considered a significant asset.
• PgMP certification considered a significant asset.
• Agile, Scrum, Prosci, or related certifications are advantageous.

Responsibilities

• Lead complex enterprise software and supply chain transformation programs from initiation through post-go-live stabilization.
• Manage multiple interconnected projects and workstreams simultaneously.
• Establish program governance, executive steering committees, and decision-making frameworks.
• Drive successful execution against scope, budget, schedule, quality, and business objectives.
• Manage program dependencies, risks, critical paths, and resource constraints.
• Serve as the senior delivery contact for executive stakeholders.
• Lead escalation management and resolution of critical delivery issues.
• Champion project and program management best practices across the organization.
• Contribute to the development and implementation of PSO standards, tools, templates, and governance frameworks.
• Promote consistency while enabling flexibility across technology practices.
• Support capacity planning, resource forecasting, and prioritization across client engagements.
• Provide guidance on project health, risk exposure, and delivery performance.
• Coach, mentor, and develop Project Managers and Project Coordinators.

Skills

ERP programs

Multi-project programs

Financial management

Executive presentation skills

Leadership

Communication skills

Project governance

Delivery leadership

Education

Bachelor's degree

Job description

About LIDD LIDD is a leading supply chain management consulting firm specializing in strategy, design, implementation, and optimization of supply chain operations and enterprise technology solutions. We help manufacturers, distributors, and retailers transform their operations through innovative supply chain and ERP solutions.

About LIDD LIDD is a leading supply chain management consulting firm specializing in strategy, design, implementation, and optimization of supply chain operations and enterprise technology solutions. We help manufacturers, distributors, and retailers transform their operations through innovative supply chain and ERP solutions.

The Role

The Program Manager is a senior delivery leader within LIDD\'s Project Services Office (PSO). This role is responsible for overseeing large-scale, multi-workstream client programs while contributing to the development and continuous improvement of the PSO as a shared service across the organization.

The Program Manager provides leadership across ERP, Supply Chain Planning, Warehouse Management, Transportation Management, and Digital Transformation initiatives. They ensure delivery excellence through effective governance, resource coordination, stakeholder management, risk mitigation, and financial oversight.

In addition to managing strategic client programs, the Program Manager plays a key role in building project management standards, mentoring Project Managers, improving delivery methodologies, and supporting portfolio planning across multiple practices.

Key Responsibilities

• Lead complex enterprise software and supply chain transformation programs from initiation through post-go-live stabilization
• Manage multiple interconnected projects and workstreams simultaneously
• Establish program governance, executive steering committees, and decision-making frameworks
• Drive successful execution against scope, budget, schedule, quality, and business objectives
• Manage program dependencies, risks, critical paths, and resource constraints
• Serve as the senior delivery contact for executive stakeholders
• Lead escalation management and resolution of critical delivery issues
• Champion project and program management best practices across the organization
• Contribute to the development and implementation of PSO standards, tools, templates, and governance frameworks
• Promote consistency while enabling flexibility across technology practices
• Support capacity planning, resource forecasting, and prioritization across client engagements
• Provide guidance on project health, risk exposure, and delivery performance
• Coach, mentor, and develop Project Managers and Project Coordinators.

Required Qualifications

• Bachelor\'s degree in Business Administration, Engineering, Information Systems, Supply Chain, Operations Management, or a related discipline
• 6+ years of experience managing complex technology implementation programs
• Demonstrated experience leading large ERP or enterprise software implementations
• Proven success managing multi-project programs with multiple stakeholders and workstreams
• Strong financial management and commercial acumen
• Exceptional communication, leadership, and executive presentation skills

Preferred

• Experience with ERP platforms such as NetSuite, Microsoft Dynamics 365, SAP, Oracle, or Infor
• Experience in Supply Chain Planning, Warehouse Management (WMS), Transportation Management (TMS), or related technologies
• Experience establishing or improving PMO/PSO functions
• Experience leading organizational change and business transformation initiatives
• Knowledge of manufacturing, distribution, logistics, and retail operations
• 5+ years of experience in a consulting, professional services, or systems integrator environment

Certifications

• PMP certification considered a significant asset
• PgMP certification considered a significant asset
• Agile, Scrum, Prosci, or related certifications are advantageous