Program Management Office Manager

GTS Technology Solutions; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Equal Opportunity Employer

E-Verify participation

Job summary

GTS Technology Solutions, Inc. is hiring a PMO Manager to lead a team of project managers and own customer and vendor escalations, staff coaching, and PMO process improvement.

You will oversee a team of project managers, technicians, and administrators, own escalations to resolution, coach and develop the PMO team, and coordinate with operations, field delivery, facilities, and accounting.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years PMO or project management office experience.
• Experience managing a high-volume portfolio of concurrent projects.
• Comfort owning customer and vendor escalations directly.
• PMP, PgMP, or CAPM highly desirable, not required.

Responsibilities

• Oversee a team of project managers, technicians, and administrators.
• Own escalations to resolution from the project management, facility, and field teams.
• Coach and develop the project management team.
• Lead coordination among operations, field delivery, facilities, and accounting.
• Participate in financial forecasting and budget-to-actuals tracking.

Skills

PMO experience

Team leadership

Budget forecasting

Escalation management

PMP/CAPM desirable

Education

Bachelor's degree or equivalent experience

Job description

Schedule: Full-time, Monday through Friday. Travel up-to-50% during peak season

Work Authorization: Must be authorized to work in the United States on a full-time, ongoing basis without the need for employer sponsorship now or in the future.

Background: Must pass a satisfactory standard criminal background check upon hire.

About the Role

GTS Technology Solutions is hiring a PMO Manager to lead a team of project managers and own customer and vendor escalations, staff coaching, and PMO process improvement.

What You'll Do

• Oversee a team of project managers, technicians, and administrators
• Own escalations to resolution from the project management, facility, and field teams
• Coach and develop the project management team
• Lead coordination among operations, field delivery, facilities, and accounting
• Participate in financial forecasting and budget-to-actuals tracking

What You Bring

• Bachelor's degree or equivalent experience
• 3+ years of related project management or PMO experience
• Experience managing a high-volume portfolio of concurrent projects
• Comfort owning customer and vendor escalations directly
• PMP, PgMP, or CAPM highly desirable, not required

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify. For more information about E-Verify, please visit E-Verify's official website.