Program Management Jr Analyst

Citi; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Citi in New York is seeking a Program Management Jr Analyst to support planning, driving coordination, and data gathering across programs. The role emphasizes risk awareness, compliance, and clear communication within a fast-paced environment.

Ideal candidates will have a bachelor’s degree and some program management exposure, with strong English skills and stakeholder/customer service experience. Full-time, on-site position with Citi’s inclusive culture and development opportunities.

Qualifications

• Bachelor’s/University degree or equivalent experience.
• English proficiency high.
• Stakeholder management & customer service experience.

Responsibilities

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Gathers program data needed to complete program plans and help create them.
• Collects program performance data.
• Tracks program issues and resolutions.
• Creates and documents the program Work Breakdown Structure.
• Updates program artifacts with approved changes.
• Gathers data to create program schedule management plan.
• Maintains program documents, including the program charter, communication plan and risk management plan.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

English proficiency high

Stakeholder management

Customer service experience

Education

Bachelor’s/University degree or equivalent experience

Job description

Program Management Jr Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Program Management Jr Analyst is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. Understanding of P&TPM Program Execution including Due Diligence, Ongoing Monitoring and BAO Support with a clear focus on risk and control and customer service mindset.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Gathers program data needed to complete program plans and help create them.
• Collects program performance data.
• Tracks program issues and resolutions.
• Creates and documents the program Work Breakdown Structure.
• Updates program artifacts with approved changes.
• Gathers data to create program schedule management plan.
• Maintains program documents, including the program charter, communication plan and risk management plan.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous program management experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

Skills

• Required Skills
  • English proficiency high

• Stakeholder management & customer service experience

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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