PMAE Program Manager - VP

Citigroup Inc.; Tampa (FL); On-site; USD 103,920 - 155,880; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off packages

Job summary

Citigroup Inc. in Tampa, Florida, is seeking a mid-level Project/Program Manager to lead cross-functional initiatives and ensure quality control across deliverables. The ideal candidate will have significant project management experience and the ability to independently drive program execution.

This role requires strong communication skills and a solid understanding of structured PM methodologies. A Bachelor's degree is required, and PMP or PRINCE2 certification is preferred. Citi offers a comprehensive salary range and benefits package.

Qualifications

• 6-10 years of professional experience.
• 5+ years managing complex projects and programs.
• PMP or PRINCE2 certification or ability to obtain within one year.

Responsibilities

• Lead cross-functional projects/programs and manage multiple projects simultaneously.
• Ensure consistent quality of deliverables across programs/projects.
• Collaborate with stakeholders and facilitate project requirements.

Skills

Project management

Communication

Risk management

Stakeholder engagement

MS Project

PMP or PRINCE2 certification

Education

Bachelor's/University degree or equivalent

Master’s degree (potentially)

Tools

MS Project

Excel

PowerPoint

Word

Job description

Overview

The Program Management Advisory and Execution (PMAE) is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross‑functional initiatives, programs, and projects. We act as partners to interject project management discipline to work efforts. The team works across silos and moves from topic to topic while continuing to maintain and follow program management rules of governance. The PMAE is an organization consisting of over 80 program management professionals, each with a very robust and diverse background.

The work will vary across engagements but generally will range from regulatory compliance to risk management. PMAE is not a technology‑centric project management office, however its work may include the integration of the technology dependencies into cross‑functional business initiatives as part of a larger body of work.

This is a highly matrixed organization where your primary manager will not be providing daily oversight of your actions and program management skills. You will be expected to operate independently, while interacting with your clients and stakeholders on a day‑to‑day basis. As initiatives, programs, and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your primary PMAE supervisory chain.

What you will be doing

This is a mid‑level project / program manager role with the expectation to have had a previous experience driving end‑to‑end execution of programs while leveraging a structured PM methodology.

You will lead cross‑functional projects or programs with a broad impact across the organization and may be required to manage multiple projects simultaneously. Additionally, you will be expected to be the subject matter expert in project methodology and consistently follow established processes while proactively identifying opportunities for improvement. You will be responsible for ensuring all workstream owners within your project(s) are informed and follow established procedures.

Responsibilities

• Ensure the consistent quality of deliverables for assigned programs & projects to include providing quality control process for workstreams within your project or program. Ensure the quality of results support the broader initiative. Anticipate problems and proactively identify solutions that address root causes.
• Effectively guide, influence and direct individuals who are responsible for separate work efforts to achieve common goals through influence (matrix management).
• Define program requirements independently and execute.
• Collaborate and consult with executive leadership, stakeholders, project leads, executive leadership, sponsors, and business partners to clarify and define project requirements.
• Provide independent 3rd party challenge for program deliverables, plans and other requirements.
• Mobilize a diverse set of stakeholder teams towards a common goal. Acts as a change catalyst by identifying and helping others see where new ideas can benefit program objectives.
• Drive the pace of work for self and other program resources while independently managing the program holistically.
• Make decisions in end‑to‑end program management, demonstrating ownership of the entire process from beginning to end while developing and implementing program and project level processes and performance metrics.
• Define and provide clarity for program objectives and plans. Develop structure & controls around program delivery to ensure successful completion, mitigate ambiguity, and enable effective decision making.
• Establish relationships with all stakeholders to help define the initial scope, timeline, resource needs, and costs (if any) of the projects/program and work with management or project organization. Engage key stakeholders early and often and actively look for opportunities to improve collaboration.
• Communicate effectively to distill complex thoughts and strategies into simple, actionable recommendations.
• Demonstrate a command of a subject area and applies the understanding how areas collectively integrate within the subfunction – requires basic commercial awareness. Share knowledge with others. Solve complex problems and turn incomplete, conflicting, or ambiguous inputs into tactical action plans or solutions.
• May be asked to work with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• May be asked to work with procurement team track program contracts.
• May assist on the program with training and coaching of junior personal with development needs.
• Ensures essential procedures are followed and contributes to upholding standards.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Required

• 6-10 years of professional experience.
• 5+ years of experience managing complex projects and programs following a structured methodology.
• Education: Bachelor’s/University degree or equivalent experience, potentially Masters degree.
• Technical proficiencies in MS Project, Word, Excel, and PowerPoint required.
• Demonstrated ability to lead a program in all lifecycle activities associated with projects/programs that are long‑term, line of business wide, and medium to high in risk, scope and complexity with a broad impact.
• PMP or PRINCE2 certification. Or the ability to obtain certification within 1 year of employment.

Nice to Have

• Professional experience in a large corporation, within the financial sector.
• Finance or accounting experience.
• Experience with enterprise program management tools.

Primary Location

Tampa, Florida, United States

Time Type

Full time

Primary Location Full Time Salary Range

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date

Jun 24, 2026

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