Program Management Analyst

Illumination Works LLC.; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Illumination Works LLC is seeking a highly organized Program Management Analyst to support modernization initiatives using ServiceNow. You will coordinate across program teams, stakeholders, and technical resources to ensure successful deployment and integration of mission-critical applications.

The ideal candidate will manage multiple priorities, translate requirements into action, and maintain strong communication with diverse teams.

Qualifications

• Bachelor's degree in IT, business, CS, or related field is required.
• 5+ years of program management, project coordination, or related experience.
• Strong organizational, planning, and prioritization skills.
• Experience collecting, managing, and prioritizing user requirements.
• Excellent written and verbal communication skills.
• Experience coordinating efforts across multiple stakeholders and teams.
• Ability to support multiple initiatives in a dynamic environment.
• Must have or be willing to obtain Secret Clearance (US Citizenship required).
• Ability to pass drug test and background screen.

Responsibilities

• Support program execution for multiple modernization initiatives.
• Solicit requirements and translate them to technical execution.
• Track project schedules, milestones, deliverables, risks, and dependencies.
• Coordinate activities among government stakeholders, technical teams, and end users.
• Facilitate meetings, working groups and stakeholder engagements.
• Assist in user onboarding and operational transition activities.
• Support data governance and cross-system integration efforts.
• Develop executive briefings, reports, and program documentation.
• Ensure alignment of activities with LOEs and strategic objectives.

Skills

Clear communication

Organization

Requirements management

Multi-project prioritization

Stakeholder collaboration

Government/DoD context

Analytical thinking

Problem solving

Team coordination

Adaptability

Education

Bachelor's degree in Information Technology, Business, Computer Science, or related field

Tools

ServiceNow

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Management Analyst

Hill Air Force Base, UT, US

7 days ago Requisition ID: 1217

Program Management Analyst

Location: Hybrid to Robins Air Force Base (Warner Robins, GA), Tinker Air Force Base (Oklahoma City, OK), Hill Air Force Base (Ogden, UT), or Wright-Patterson Air Force Base (Dayton, OH).

We are seeking a highly organized and proactive Program Management Analyst to support client modernization initiatives leveraging ServiceNow. This position serves as a key coordinator across program teams, stakeholders, and technical resources to ensure successful deployment and integration of mission-critical applications.

Key Responsibilities

• Support program execution for multiple modernization initiatives
• Solicit requirements and translate them to technical execution
• Trach project scheduled, action items, milestones, deliverables, risks, and dependencies to ensure successful execution
• Coordinate activities among government stakeholders, technical teams, and end users
• Facilitate meetings, working groups and stakeholder engagements
• Assist in user onboarding efforts and operational transition activities
• Support data governance initiatives and cross-system integration efforts
• Develop executive level briefings, reports, and program documentation
• Ensure alignment of project activities with strategic program objectives and Lines of Effort (LOEs)

Do you have what it takes?

The ideal candidate is an exceptional communicator and collaborator with strong organizational skills, the ability to manage multiple priorities, collect and translate requirements, and a track record of driving projects forward in complex government or technical environments.

Required Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field
• 5+ years of program management, project coordination, business operations, or related experience
• Strong organizational, planning, and prioritization skills
• Experience collecting, managing, and prioritizing user requirements
• Excellent written and verbal communication skills
• Experience coordinating efforts across multiple stakeholders and teams
• Ability to support multiple initiatives in a dynamic environment
• Must have or be willing to obtain Secret Clearance (this requires US Citizenship)
• Ability to successfully pass a drug test and background screen

Preferred Qualifications

• Active Secret clearance or higher
• Experience supporting DoD, Air Force, or federal government programs
• Familiarity with Agile project management methodologies
• Experience supporting enterprise technology, digital transformation, or modernization programs
• Working knowledge of ServiceNow or similar workflow management platforms

At Illumination Works, we know data, and we should, we’ve been doing it since we started in 2006! We specialize in everything data from big data to data science, data engineering, software engineering, and cloud design. We are a trusted technology partner in user-centered digital transformation—delivering impactful business results to clients. We partner with customers to solve their unique technology and data challenges and stay on top of modern technologies and advancements leveraging our Innovation Lab. Check out our website to learn more at www.ilwllc.com .

Why choose us?

We invest in our employees in all aspects of their life and we value family. We offer market competitive salary, a generous PTO package, and comprehensive medical, dental, vision and life insurance plans. We also offer 401K, short/long-term disability insurance, a fun and engaging culture, and training opportunities to keep you up to speed on the latest technologies.

Illumination Works is committed to hiring and retaining the best workforce. We hire the best talent for our customers’ needs. We make our hiring decisions without regard to race, color, religion, sexual orientation, gender identity or national origin, age, veteran status, disability, or any other protected class. Acceptable candidates must successfully pass a drug test and background screen.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

Accommodations

If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please contact the Human Resources Staff by sending an email to [e-mail] . This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries.

Notification for current or previously cleared professionals:

Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. ILW recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, containing potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to ILW’s applicant tracking system.

By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.