Program Lead, Residential Services

Merakey; Downingtown (Chester County); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan

DailyPay or similar payroll access

Well-being resources

Backup care resources

Employee Assistance Program (EAP)

Tuition reimbursement

Employee discounts

Online learning access

Job summary

Merakey in Downingtown, PA is seeking a Program Lead to oversee day‑to‑day operations of a residential program. The role reports to the Program Manager and may manage a caseload of participants, ensuring high‑quality services and client safety.

Responsibilities include staff guidance, scheduling, direct care, medication administration, and coordination of program activities. Shift is 2nd shift with specific hours; benefits and comprehensive coverage are provided.

Qualifications

• Must be 18 years old or older.
• High school diploma/G.E.D. or 4–5 years of experience in a human services residential setting.
• 1–3 years of total experience required.

Responsibilities

• Lead staff and act as point person when on shift.
• Prepare and manage house schedules with the Program Manager.
• Provide direct care responsibilities including ADLs, meal prep, and supervision.
• Medication management and administration.
• Coordinate incident management with Program Manager and QCO.
• Oversee household operations including menu planning, groceries, and housekeeping.
• Ensure upkeep and maintenance of the assigned home along with daily tasks.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Education

High school diploma or GED

NADSP Certification (within first year)

Job description

Merakey in Downingtown, PA is seeking a Program Lead to oversee day‑to‑day operations of a residential program. The role reports to the Program Manager and may manage a caseload of participants, ensuring high‑quality services and client safety.

Responsibilities include staff guidance, scheduling, direct care, medication administration, and coordination of program activities. Shift is 2nd shift with specific hours; benefits and comprehensive coverage are provided.