Program Lead, Community Benefits & Partnerships

University Settlement Society Of New York; New York (NY); On-site; USD 75,000 - 76,000; Full time

Job summary

University Settlement Society Of New York invites a Project Lead to drive the We Got US initiative across six settlement houses in New York City. You will coordinate cross-agency work, organize trainings, and manage communications to expand benefits access for thousands of residents.

The role requires strong project management, advocacy, and stakeholder engagement skills, with a focus on multilingual outreach and community empowerment. This is a full-time, on-site position in New York City.

Qualifications

• Bachelor's degree preferred in Social Work, Human Services, public policy, or related field.
• 3–5 years of experience in community programs, benefits access, advocacy, housing, case management, or social services.
• Strong knowledge of public benefits systems (SNAP, Medicaid, cash assistance) preferred.
• Experience coordinating complex multi-stakeholder projects.
• Excellent written, verbal, facilitation, presentation, and relationship-building skills.
• Experience developing trainings, educational materials, and community outreach campaigns.

Responsibilities

• Coordinate We Got US across all University Settlement programs and sites.
• Provide strategic leadership to settlement houses to respond to loss of public benefits.
• Analyze federal/state public benefit policy and share changes with partners and communities.
• Lead monthly trainings for frontline staff across US and partner organizations.
• Develop and govern a digital Resource Hub with benefits guidance and training materials.
• Represent US to government agencies, partners, and elected officials to ensure access to information.

Skills

Written communication

Verbal communication

Facilitation

Presentation skills

Relationship building

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Salesforce

Job description

University Settlement Society Of New York invites a Project Lead to drive the We Got US initiative across six settlement houses in New York City. You will coordinate cross-agency work, organize trainings, and manage communications to expand benefits access for thousands of residents.

The role requires strong project management, advocacy, and stakeholder engagement skills, with a focus on multilingual outreach and community empowerment. This is a full-time, on-site position in New York City.