Program Lead

Merakey; Pennsylvania; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

DailyPay

Well-being platform

Backup care resources

Tuition reimbursement

Employee discounts

Pryor Online Learning

Job summary

Merakey is seeking a Program Lead in Newtown Square, PA to oversee day-to-day program operations and supervise staff. This role emphasizes client care, safety, and program compliance in a residential setting.

The ideal candidate will manage shift lead responsibilities, coordinate scheduling with the Program Manager, and ensure high-quality services for participants. A background in human services and NADSP readiness is preferred, with benefits supporting work-life balance.

Qualifications

• Must be 18 years old and have a High School diploma or GED.
• 1–3 years of experience in a human services residential setting.
• Willingness to obtain NADSP Certification within first year, if required.

Responsibilities

• Lead on shift and serve as point person.
• Prepare and manage house schedules with the Program Manager.
• Direct care including ADLs, meal support, and supervision.
• Medication management and administration.
• Coordinate incident management with Program Manager and QCO.
• Oversee housekeeping and menu development.
• Ensure ongoing upkeep and safety of the home.

Skills

Interpersonal skills

Conflict resolution

Prioritization

Decision making

Teamwork

Independent work

Education

High School diploma or GED

Job description

Newtown Square, Pennsylvania, United States

Position Type

Full-Time

Shift

2nd Shift - with week-ends

Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Program Lead to join our team in Newton Square, PA!

The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own.

Must possess :

• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team

Staff Management

• Provide guidance, support, and direction to staff members
• Assign duties and responsibilities to staff based on program needs and individuals' strengths
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement

Client Care and Safety

• Ensure the safety and security of clients and staff by enforcing program policies and procedures
• Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
• Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed

Specific Job Functions:

• Acts as Lead staff and point person when on shift
• Prepares and manages house schedules in coordination with the Program Manager
• Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
• Medication management and administration
• Incident Management in coordination with Program Manager and QCO
• Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
• Ensure ongoing upkeep and maintenance of assigned home
  • Ensures overall cleanliness ongoing
  • Daily maintenance needs (lightbulbs, filter cleanings, etc.)
  • Identifies needed repairs and submits maintenance requests

Earn up to $21.00/hour with the selection of the Enhanced Pay option.

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Requirements

The ideal candidate will possess the following qualifications:

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D.
• 1-3 total years of experience working in a human services residential setting
• Willingness to obtain NADSP Certification obtained within first year of hire, if required

Who We Are

Our Services

Contact

Employer Privacy Policy

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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