Program Instructor & Coordinator, Computer Support Specialist

Kansas City Kansas Community College.; Kansas City (KS); On-site; USD 64,585 - 79,001; Full time

Job summary

Kansas City Kansas Community College (KCKCC) is currently searching for a full-time faculty member and coordinator to provide high-quality, learner-centered instruction for students enrolled in the Computer Support Specialist program at any KCKCC location while supporting the institution’s mission, vision, and strategic plan.

The position involves instruction, curriculum development, program leadership, and collaboration with industry partners to ensure current IT content, labs, and resources.

Qualifications

• Education: College certificate in Computer Support Specialist or related field.
• Industry certifications include A+, CompTIA Security+/Network+/Server+/Linux+, CNSS 4011–4016, CEH, CISSP, CISM, GSEC (SANS)
• Bachelor’s degree in computer science can substitute for certification requirement
• Minimum of two (2) years of professional work experience in the computer industry
• Demonstrated ability to manage priorities, schedules, and deadlines for reports and administrative tasks
• Proficient in word processing, spreadsheets, and databases, including Microsoft Office Suite and/or Google Workspace

Responsibilities

• Teaching & Pedagogy: Provide formal instruction and program leadership utilizing learner-centered pedagogy while maintaining a safe learning environment.
• Curriculum & Syllabi Maintenance: Maintain, update, and align course syllabi to ensure consistency across all instructors; define competencies, grading, scheduling, and textbook requirements.
• Lesson Planning & Materials: Prepare course lesson plans aligned with approved syllabi, selecting textbooks and educational resources in collaboration with program faculty.
• Industry Alignment: Ensure curriculum, learning materials, and resources remain current with evolving IT industry standards.
• Equipment & Labs: Specify, select, operate, and maintain equipment or training modules required for coursework, keeping technology current with industry trends.
• Budget & Procurement: Manage the departmental budget and utilize the e-purchasing system to procure programmatic items within financial constraints.
• Reporting & Compliance: Timely submit required grade, attendance, and administrative reports to support institutional operations.
• Safety & Student Transport: Ensure students follow safety protocols; transport students for field trips, customer jobs, or off-site activities per college guidelines.
• Faculty Collaboration: Hold regular program meetings with faculty and staff; coordinate with all instructors to create year-long course schedules.
• Advisory Board Leadership: Maintain an industry-based advisory board for the Computer Support Specialist program, convening meetings at least twice per year.
• Assessment & Evaluation: Complete all program review and assessment documentation following Office of Assessment guidelines, coordinating with adjunct faculty to meet institutional requirements.
• Recruitment & Marketing: Assist with student recruitment and program marketing; collaborate with the Marketing department to develop promotional materials (brochures, web content, media spots, posters).
• Job Placement: Assist students with job placement opportunities and follow-up tracking
• Institutional Service & Growth: Serve on institutional committees as needed and participate in regular professional development
• Other related duties as assigned by the appropriate administrator.
• Knowledge, Skills, And Abilities: Ability to train and work with students and learners; Strong computer and technology skills, including programming skills; Knowledge of the latest industry technology; Adaptability to course technical updates; Proficiency with Zoom and MS Teams; Able to work with industry partners

Skills

Programming skills

Computer literacy

Communication skills

Adaptability

Zoom/MS Teams proficiency

Education

College certificate in Computer Support Specialist

Bachelor's degree substitution allowed

Tools

Microsoft Office Suite

Google Workspace

Job description

Kansas City Kansas Community College (KCKCC) is currently searching for a full-time faculty member and coordinator to provide high-quality, learner-centered instruction for students enrolled in the Computer Support Specialist program at any KCKCC location while supporting the institution’s mission, vision, and strategic plan.

The position involves instruction, curriculum development, program leadership, and collaboration with industry partners to ensure current IT content, labs, and resources.