Program & Evaluation Manager, ImpactED

upenn; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible work hours

Job summary

University of Pennsylvania's ImpactED seeks a Program & Evaluation Manager to lead capacity-building programs, coordinate evaluation projects, and collaborate with partners and stakeholders. The role blends program management, facilitation, and research to advance social impact.

Based at ImpactED within Penn's College of Liberal and Professional Studies, you will translate approaches into high-quality programs, support participant experiences, and strengthen internal systems for continuous

Qualifications

• Experience managing capacity-building programs.
• Strong facilitation and research/evaluation skills.
• Ability to translate evaluation results into actionable reports.

Responsibilities

• Lead participant recruitment and manage the application and selection process for capacity-building programs.
• Manage program workplans, timelines, and deliverables to ensure high-quality and timely implementation.
• Manage vendor and contractor processes, including setup and onboarding.
• Develop clear and engaging materials and communications for program participants and partners.
• Manage program and event logistics to create a seamless, high-quality participant experience.
• Facilitate practical, interactive learning experiences that promote application, peer learning, and a collaborative community of practice.
• Plan and manage client and internal team meetings, including developing agendas, facilitating discussions, documenting decisions, and coordinating follow-up.
• Manage evaluation project timelines and tasks.
• Manage logistics for data collection activities on external evaluation projects, including focus group and interview recruitment and programming and administering surveys in Qualtrics.
• Facilitate focus groups and interviews with diverse stakeholder groups.
• Conduct qualitative and quantitative data analysis.
• Write research and evaluation reports that are actionable and responsive to client and community needs.
• Develop and improve internal systems and processes.

Tools

Qualtrics

Job description

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Program & Evaluation Manager, ImpactED

Job Profile Title

Coordinator C

Job Description Summary

The Program & Evaluation Manager manages ImpactED's capacity-building programs and evaluation projects, helping ImpactED and its partners learn, improve, and increase their impact. The role combines program management and facilitation, research and evaluation, partner engagement, and internal operations to support high-quality, collaborative work.

Job Description

About ImpactED

Based in the University of Pennsylvania's College of Liberal and Professional Studies, ImpactED is an evaluation and training center that equips social and public sector organizations with critical skills and data to accelerate social change.

We believe evaluation and training should be responsive to community needs and used to inform continuous improvement and learning. Our approach is designed in partnership with our clients and customized to meet their unique needs. We work to bridge the worlds of research and practice and have a proven track record in helping organizations identify and meet their goals.

ImpactED approaches all of our work with a commitment to our core values of collaboration, empathy, excellence, and continuous improvement. To live into our values, we work to understand team members' needs and priorities for work-life integration and value flexibility in how work gets done. ImpactED offers flexible work hours and supports creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours and locations.

For more information on our work and our commitment to DEIJ, please visit our website at www.impactedphl.com .

About the Position

The Program & Evaluation Manager plays a key role in translating ImpactED's approach into high-quality programs and projects. Working collaboratively with ImpactED staff, partners, participants, and other stakeholders, the Manager manages complex work from planning through implementation, facilitates engaging learning experiences, contributes to research and evaluation, and helps strengthen the systems that support ImpactED's work.

Responsibilities

Program Management & Implementation

• Lead participant recruitment and manage the application and selection process for capacity-building programs.
• Manage program workplans, timelines, and deliverables to ensure high-quality and timely implementation.
• Manage vendor and contractor processes, including setup and onboarding.
• Develop clear and engaging materials and communications for program participants and partners.
• Manage program and event logistics to create a seamless, high-quality participant experience.
• Facilitate practical, interactive learning experiences that promote application, peer learning, and a collaborative community of practice.
• Plan and manage client and internal team meetings, including developing agendas, facilitating discussions, documenting decisions, and coordinating follow-up.

Evaluation Management & Implementation

• Manage evaluation project timelines and tasks.
• Manage logistics for data collection activities on external evaluation projects, including focus group and interview recruitment and programming and administering surveys in Qualtrics.
• Facilitate focus groups and interviews with diverse stakeholder groups.
• Conduct qualitative and quantitative data analysis.
• Write research and evaluation reports that are actionable and responsive to client and community needs.

Strategy & Operations

• Develop and improve internal systems and p