Program Director / Team Leader (PACT Taunton)

Community Counseling of Bristol County Incorporated; Brockton (MA); On-site; USD 85,000 - 90,000; Full time

Job summary

Community Counseling of Bristol County Incorporated is seeking a full-time Program Director for the PACT program in the Taunton service area. The director leads a multidisciplinary team, provides clinical leadership with psychiatric support, and ensures high-quality treatment and support for clients with severe and persistent mental illness.

The role emphasizes supervision, program management, and adherence to agency guidelines, with emphasis on recovery-oriented, evidence-based practice within

Qualifications

• Masters degree in social work, psychiatric rehabilitation or counseling with license or eligible.
• 5 years behavioral healthcare experience and supervisory or program management experience preferred.

Responsibilities

• Provide clinical leadership to the PACT team alongside the team psychiatrist, including assessment and treatment planning.
• Manage daily clinical operations, supervise staff, coordinate schedules, and lead team meetings.
• Oversee client admission and assessment processes and ensure documentation quality.
• Ensure productivity standards and timely completion of agency-required documentation.
• Engage and motivate clients to meet treatment goals and provide crisis coverage as needed.

Skills

Leadership

Team supervision

Clinical governance

Crisis intervention

Education

Master's degree in social work, psychiatric rehabilitation or counseling

Job description

Job Type: Full-time
Job Level/Experience: Management
License: LMHC, LICSW prefered
Location: Brockton, and surrounding areas
Program Type: Adult, Community Outreach
Program Name: PACT (Program of Assertive Community Treatment)
Pay Range: $85,000 - $90,000

Description of Position

Community Counseling of Bristol County is seeking a full-time Program Director for Program of Assertive Community Treatment (PACT) in the Taunton service area. The Program Director operates PACT, a self-contained clinical team which is responsible for directly providing treatment, rehabilitation, and support services to identified clients with severe and persistent mental illnesses. The Program Director supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients.

Responsibilities

• Provide clinical leadership to the PACT team alongside the team psychiatrist, this includes assessment, treatment planning, and general healthcare
• Manage daily clinical operations, including direct supervision of team members, coordinating schedules, and leading team meetings
• Oversee client admission and assessment processes
• Use management tools to align the team's philosophy and goals with the PACT model
• Staff recruitment, interviewing, hiring, and performance planning
• Ensure quality and accuracy of medical record documentation
• Provide crisis intervention services on-call and back up as per the team’s policy
• Engage and motivate team clients to meet their treatment goals
• Supervise the PACT team to maintain required productivity standards
• Ensure timely completion of required documentation in line with agency guidelines

Requirements

A Masters degree in social work, psychiatric rehabilitation or counseling with license or eligible is required along with 5 years behavioral healthcare experience. A combination of exceptional clinical and organizational skills is a must. Supervisory and program management experience is desired, particularly experience in a community based program. The ideal candidate will have a clear understanding of the characteristics and problems of adults with severe and persistent mental illness, and be knowledgeable about the PACT model.

A multi-disciplinary team which provides the treatment, rehabilitation and support services needed to enable adults with severe and persistent mental illness to engage in an individual process of recovery...

Why build your career at CCBC?

Stable and Established

• The largest, most innovative mental health and substance abuse care provider in southeastern MA, with a 50 year history
• We serve over 12,000 clients annually
• Committment to innovation and evidence-based practice
• Committment to erasing the stigma that can surround trauma, mental illness, and addiction
• A short commute from both Boston and Providence
• 3 weeks paid vacation to start
• 12 paid holidays and sick leave
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.