Program Director, Student Success Initiatives

Arizona State University; Tempe (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Arizona State University in Tempe seeks a collaborative, data-driven Program Director of Student Success Initiatives for the NSE grant. You will lead university-wide efforts to identify, implement, and scale innovative practices that advance undergraduate student success.

Reporting to the Vice Provost for Inclusive Excellence, you will coordinate with college liaisons and student success experts to impact enrollment, retention, completion and post-completion outcomes while driving institutional

Qualifications

• Master's degree preferred in education student support or counseling.
• Minimum five years of progressive experience in student success or related area.
• Experience leading retention initiatives and student success strategy.
• Strong analytical, organizational and policy interpretation skills.
• Ability to plan, analyze, and coordinate activities and establish priorities.
• Proven leadership in establishing and maintaining effective working relationships.

Responsibilities

• Support NSE grant initiatives including accelerating projects to strengthen college cohesion.
• Facilitate cross-institutional planning to improve undergraduate student success practices.
• Act as strategic liaison between Provost Office and colleges/schools and support units.
• Lead and sustain data-informed efforts on student experience, advising, coaching, and retention workflows.
• Develop frameworks to assess effectiveness of student success initiatives.
• Build institutional capacity for data-informed decision-making and apply data to strategy.
• Promote student-centered practices and share best practices for outcomes.
• Translate findings into recommendations and tools for policy decisions.
• Identify promising practices to pilot or adapt for ASU's context.

Skills

Retention leadership

Student success strategy

Analytical skills

Planning and coordination

Leadership relationships

Education

Master's degree in education/student support or counseling

Job description

Job Profile:

Administrative Operations Specialist 4

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary: Provides leadership and support in planning, managing, developing, and evaluating departmental strategy, initiatives and activities.

Job Description:

The Office of the University Provost at Arizona State University (ASU) seeks a collaborative, data-informed, and strategic leader to serve as Program Director of Student Success Initiatives for the National Scale Enterprise (NSE) grant. This role will lead university-wide efforts to identify, implement and scale innovative practices that advance undergraduate student success.

Under the supervision of the Vice Provost for Inclusive Excellence, this role brings all-encompassing excellence, research and practice expertise to a team focused on supporting colleges in designing and implementing coordinated strategic interventions for student success. This specific role requires coordinating the relationship with college liaisons and other student success experts within each college. Additionally, we seek specific expertise in how different aspects of student development, advising, learning experience, learning and institutional environment and student engagement may be impacting student outcomes. The role will combine a focus on data-informed knowledge and expertise in all-encompassing excellence to impact student enrollment, retention, completion, and post-completion as well as institutional innovation and change.

This role is central to advancing ASU's commitment to excellencefor all by ensuring that student success efforts are coordinated, evidence-based, and scalable across the institution. Working across ASU's colleges and schools, and in partnership with EdPlus, Student Success Innovations, University College, Enterprise Technology, and the Data Strategy, Analysis, and Planning teams, this role will drive improvements in data use, advising and coaching models, workflow design, program and student support interventions. The Program Director will serve as a strategic connector, building strong relationships and developing shared practices that support timely persistence, undifferentiated student outcomes, and ASU's mission of collaboration and broad impact.

Goals include establishing a consultative and collaborative approach to centralized and distributed student success innovations, institutionalizing transformation through sustained School & College-level engagement and co-ownership of data-informed student success projects and practices. This role operates at both the strategic and applied levels, ensuring alignment between institutional priorities and implementation across academic and support units.

Essential Duties:

• Support NSE grant initiatives including accelerating projects such as Project SUN UP, Student journey/signals project, student voice, course outcomes and other prioritized initiatives to strengthen college and unit cohesion and undifferentiated student outcomes.
• Facilitate cross-institutional planning and collaboration to improve undergraduate student success practices and accelerate progress toward ASU Charter-aligned goals.
• Act as a strategic liaison between the Office of the Provost, EdPlus, colleges/schools and service support units including coordination of distributed project Fellows.
• Lead and support working groups and other infrastructure to establish and sustain data-informed, focused efforts on student experience, advising and coaching models, and retention-related workflows.
• Working with other teams in the Office of the Provost, establish and implement frameworks to assess the effectiveness of student success initiatives, integrating the framework into the design of new initiatives.
• Build institutional capacity for data-informed decision-making while, when appropriate, directly gathering, analyzing, and synthesizing data to inform strategy and support key initiatives.
• Promote all-embracing student-centered practices and frameworks that reflect ASU's commitment to measuring success by whom we include and how they succeed.
• Translate findings and practices into clear recommendations and tools for practice and policy decisions, highlighting both successes and challenges and adaptations based on various structural contexts (size of school/college, length of time initiative has been in place, etc.)
• Promotes and communicates the program goals and objectives.
• Identify promising practices across ASU and nationally that can be piloted or adapted for ASU's context.

Desired Qualifications:

• Master's degree, preferably in education student support or counseling
• Minimum five (5) years of progressive experience in student success or related area
• Demonstrated experience successfully leading retention initiatives and student success strategy, including program design and development
• Skill in analytical, organizational and policy interpretation.
• Skill in planning, analyzing, and coordinating activities and establishing priorities.
• Skill and leadership in establishing and maintaining effective working relationships.

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of computer work; required to occasionally travel moderate distances to perform work across campus locations.

Department Statement:

The Office of the Executive Vice President and University Provost provide leadership to all of the university's campuses and academic programs, fostering excellence in teaching, research and service to the community. The provost office guides the university's mission in providing educational quality and access and directs the university's efforts in strategic redesign of its academic mission to achieve the vision of The New American University.

This team is headquartered at ASU's campus in Tempe, Arizona. Hybrid and flexible work schedule opportunities are available. Out-of-area candidates are invited to apply; relocation expenses are not covered.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

Grant Funded

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, taxes, visit https://cfo.asu.edu/az-resources

ASU's comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.