Manager - ASU Local, Los Angeles

Arizona State University; Los Angeles (CA); On-site; USD 75,000 - 77,000; Full time

Job summary

Arizona State University is seeking an Academic Advisor 2 in Los Angeles to lead recruitment efforts for ASU Local programs and support student success. You will manage a caseload, coordinate with communities, and ensure consistent messaging across sites.

The role involves data reporting, enrollment initiatives, and collaboration with leadership to reach retention goals within a grant-funded six-month contract.

Qualifications

• Bachelor's degree required and 3+ years of related experience.
• Master's degree preferred in education or related field.
• Strong experience in recruitment, enrollment, and data reporting.

Responsibilities

• Develop recruitment strategies to grow ASU Local enrollment in CA sites.
• Collaborate with ASU Local leadership to partner with community colleges in LA.
• Track enrollment, transfer, and retention data to improve outcomes.
• Represent ASU Local at events and advocate for online learners.

Skills

Data reporting

Recruitment

Enrollment

Coaching

Education

Bachelor's degree

Master's degree preferred

Tools

mypath2asu

Job description

Job Profile: Academic Advisor 2

Job Family: Academic Advising

Time Type: Full time

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary

Resolves complex issues and also take the lead on projects built around student support and is both an individual-contributor position; works with a broad knowledge of overlapping functions and processes; team lead/holds team accountable/reports up to leadership/trainer.

Job Description

Salary Range:

$75,000 - $77,000 per year; DOE

This is a grant-funded position with an initial six-month contract, renewable contingent upon performance.

ASU Local was born from ASU's pioneering efforts to create community-based college pathways, reimagining higher education to ensure equitable access for all learners. ASU Local blends the flexibility of online learning with in-person support and engagement. It offers students the opportunity to pursue an ASU degree while staying rooted in their own communities, supported by coaches, advocates, and peers. The program is designed to expand equitable access to higher education by removing barriers of geography and traditional campus constraints. Through ASU Local, learners gain both a world-class ASU education and the resources to succeed in college, career, and life.

Enrollment Growth & Recruitment

• Develop and implement recruitment strategies to increase enrollment in ASU Local programs across all current California sites (Long Beach, Los Angeles, and Chula Vista), as well as a new site under development.
• Develop and implement recruitment strategies to increase enrollment in ASU Local programs at all sites
• Support the ASU Local leadership team to partner with community colleges in Los Angeles and other target regions, and to expand awareness of ASU Local pathways
• Work closely with the Director of Recruitment and Enrollment, and implement recruitment strategies
• Coordinate with site staff to ensure consistent messaging, recruitment practices, and student support across sites
• Coordinate targeted outreach campaigns through strong collaboration with the University College's Creative Communications team, and promote transfer pathways and bachelor's degree options
• Carry a caseload of student coaching to better understand on-the-ground challenges and needs, ensuring that central recruitment and support strategies are responsive to student realities.

Transfer Pathways & Student Access

• Collaborate with various teams to train ASU Local staff members and students to maximize the use of tools such as "mypath2asu"
• Work directly with community college advocates and leaders to ensure smooth transfer processes, reducing barriers for students
• Track transfer credit alignment and provide early guidance to prospective transfer students

Data, Reporting & Continuous Improvement

• Implement enrollment-to-completion strategies that support the 90% retention goal for ASU Local students
• Monitor enrollment, transfer, and retention data to identify gaps and improve student success outcomes
• Maintain enrollment dashboards and recruitment activity reports aligned with grant reporting requirements
• Use data analytics to track progress toward enrollment, transfer, and retention goals, adjusting strategies as needed
• Prepare reports for internal and grant-related stakeholders on enrollment outcomes and progress toward objectives

Community Engagement & Advocacy

• Represent ASU Local at community and professional events, building trust with students, families, and community partners
• Advocate for the needs of non-traditional, online students in all enrollment and recruitment initiatives
• Promote ASU Local's mission of expanding access to higher education through flexible and affordable pathways

Additional Responsibilities

Perform other duties and responsibilities as assigned by the Executive Director to support the organization's mission and strategic priorities.

Desired Qualifications

• Evidence of a Master's degree preferred; however, relevant work experience is highly valued. You have earned a bachelor's degree. Ideally, you will have a master's of education or equivalent.
• Experience in data reporting, recruitment, and enrollment
• Experience in instructing, coaching, or mentoring students (3+ years).
• Evidence of how you have outperformed benchmarks in the areas of increased persistence, engagement, and goal attainment for young adults.
• Evidence of having designed learning experiences and curriculum with a specific focus on engaged learning & hands‑on programming for small & large groups of students. This may include experiential learning, deeper learning, and place-based learning.
• Experience with recruiting and/ or enrolling in a higher education setting
• Experience with student Case Management.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse
• Required to stand for varying lengths of time and walk moderate distances to perform work
• Occasional bending, reaching, lifting, pushing, and pulling up to 25 pounds

Department Statement

Historically, University College offers students a range of academic services, such as tutoring, career and major exploration classes, success courses, and college transition programs like ASU's First-Year Success program, among others. These programs and initiatives were conceived to support ASU's goal of improving student retention and persistence toward graduation. Today, University College is going through an exciting reinvention, focused on broadening its offerings for all learners from every major and at any stage of their academic journey. University College's goal is to disrupt the 20th-century model of higher education by:

• We design personalized learning experiences to end achievement disparities.
• We design for an integrated work and learning future.
• We design services to support learners at scale by using design thinking, analytics, automation, and intelligent agents.
• University College is guided by five key design principles:
  • Learners First - Begin with a focus on learner's needs.
  • Be Bold - The problems we are working on demand it.
  • Simplify - Remove the unnecessary.
  • Personalize - 1:1. Connect. Care. Create value for the learner.
  • Collaborate - Radically. We are in this together.
• A wide range of new programs and services is currently under development.

Driving Requirement

Driving is not required for this position.

Location

Off-Campus: Los Angeles

Funding

Grant Funded

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco‑free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance

For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.