Program Director - SAP S/4 HANA Quality Management

Tata Consultancy Services; Edison (NJ); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Annual Incentive

401K Plan

Vacation and Sick Leave

Job summary

Tata Consultancy Services seeks a leader in SAP S/4HANA Quality Management to define quality transformation strategies and manage global programs. This role focuses on Aerospace & Defense aftermarket operations, ensuring compliance, and driving quality excellence.

The candidate should have proven SAP QM experience and strong leadership skills. Welcome benefits include comprehensive medical coverage, 401K plans, and generous time off.

Qualifications

• Deep expertise in SAP S/4HANA Quality Management.
• Strong knowledge of Aerospace & Defense regulatory standards.
• Experience in quality transformation within SAP landscapes.

Responsibilities

• Define and lead the enterprise quality transformation strategy.
• Architect end-to-end SAP QM solutions.
• Lead global QM workstreams in large-scale transformation programs.

Skills

SAP S/4HANA Quality Management (QM)

Leadership in enterprise quality processes

Aerospace & Defense Aftermarket experience

Supplier quality management

Problem-solving and decision-making

Education

Bachelor of Computer Science

Tools

SAP QM

IoT / predictive quality solutions

Job description

Job Description

Must Have Technical/Functional Skills

• Deep expertise in SAP S/4HANA Quality Management (QM) with strong leadership in designing and implementing enterprise quality processes
• Proven experience in Aerospace & Defense (A&D) Aftermarket, including:
• Component repair quality
• Service quality processes
• Inspection and compliance for spare parts and maintenance activities
• Strong knowledge of SAP QM capabilities, including:
• Inspection planning and results recording
• Quality notifications and non-conformance management
• Audit management and compliance tracking
• Incoming, in-process, and final inspection processes
• Experience integrating QM with key S/4HANA modules:
• MM (Procurement quality)
• PP / Manufacturing
• EWM (warehouse quality checks)
• PM / Service (maintenance quality inspection)
• Expertise in Aftermarket quality processes, including:
• Repair and overhaul quality control
• Service inspection checkpoints
• Warranty and failure analysis
• Supplier quality management
• Strong understanding of A&D regulatory requirements and standards, including:
• ITAR compliance
• Traceability and documentation
• Audit readiness and quality certifications
• Experience integrating QM processes with:
• MRO/CRO operations
• Spare parts fulfillment
• Serialized inventory and component tracking
• Proven experience in quality transformation programs within SAP S/4HANA landscapes
• Ability to define and drive quality performance metrics, including:
• First pass yield
• Defect rates
• Cost of poor quality (COPQ)
• Audit compliance scores
• Supplier quality performance
• Strong experience working with cross-functional stakeholders across quality, manufacturing, aftermarket operations, and IT

Roles & Responsibilities

Strategic Leadership

• Define and lead the enterprise quality transformation strategy leveraging SAP S/4HANA QM for A&D Aftermarket operations
• Establish the target quality operating model covering repair, service, supplier quality, and compliance management
• Drive quality excellence initiatives focused on improving product reliability, service quality, and compliance adherence

Solution Design

• Architect end-to-end SAP QM solutions integrated with aftermarket and MRO processes
• Design quality processes across:
• Incoming supplier inspection
• In-process inspection for repairs and maintenance
• Final inspection for serviceable components
• Non-conformance and corrective action management
• Define integration between QM and:
• Maintenance (PM)
• Warehousing (EWM)
• Procurement (MM)
• Engineering and technical systems
• Ensure traceability and audit readiness across all quality processes

Program Delivery

• Lead global QM workstreams in large-scale SAP S/4HANA transformation programs
• Drive:
• Design workshops and blueprinting
• Fit-gap analysis
• Testing oversight (SIT/UAT)
• Cutover and deployment readiness
• Ensure high-quality, predictable delivery (>95% milestone adherence)
• Manage risks, dependencies, and quality governance across the program

Business Engagement

• Act as trusted advisor to Quality, Engineering, and Operations leadership
• Facilitate workshops and governance forums for:
• Quality process transformation
• Regulatory compliance
• Continuous improvement initiatives
• Translate business objectives into scalable SAP QM-enabled solutions

Value Realization

• Drive measurable improvements in:
• Product and service quality
• Reduction in defects and rework
• Faster root-cause analysis and issue resolution
• Improved supplier quality performance
• Regulatory compliance and audit success rates
• Define and manage KPI dashboards for:
• Quality performance
• Process efficiency
• Compliance metrics

Transformation & Innovation

• Enable digital quality processes through:
• Real-time inspection and analytics
• Integration with IoT / predictive quality solutions (where applicable)
• Drive automation in quality workflows and reporting
• Champion continuous improvement and lean quality practices across the enterprise

Generic Managerial Skills

• Strong executive leadership with proven ability to lead enterprise-wide quality transformation programs
• Excellent stakeholder management across quality, engineering, operations, and IT organizations
• Strong decision-making, governance, and conflict resolution capabilities
• Ability to lead large global teams and align diverse stakeholders
• Experience mentoring functional and consulting teams
• Strong commercial acumen and delivery accountability
• Strong communication and executive presentation skills

Base Salary Range : $180,000 to $250,000 Per Annum

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications

• BACHELOR OF COMPUTER SCIENCE