Program Director - Hollister Residential

Sun Street Centers; Hollister (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Sun Street Centers seeks a Director of Residential Services to provide strategic leadership and clinical oversight for Hollister Women’s treatment continuum. Lead program development, ensure Medi-Cal/DHCS compliance, ASAM criteria, and CARF accreditation, while advancing mission-driven outcomes.

The role emphasizes client-centered, trauma-informed care and collaborative coordination across departments and community partners to improve access, engagement, and outcomes in Hollister Women’s

Qualifications

• Bachelor’s degree plus significant leadership experience in behavioral health or substance use disorder treatment.
• Certified Substance Use Disorder Counselor certification required.

Responsibilities

• Provide leadership and direction for all residential services in Hollister.
• Develop and implement strategic goals that align with Sun Street Centers' mission, values, and organizational priorities.
• Monitor program effectiveness, census management, service utilization, productivity, and outcome measures.
• Ensure program growth, sustainability, and continuous quality improvement initiatives.
• Lead department meetings and maintain effective communication across service lines.
• Promote a culture of accountability, professionalism, collaboration, and excellence.

Skills

Leadership

Supervisory experience

Education

Bachelor’s Degree plus leadership in SUD/behavioral health

Certified Substance Use Disorder Counselor certification

Job description

The Opportunity

The Director of Residential Services provides strategic leadership, clinical oversight, operational management, and program development for Sun Street Centers’ Hollister Women’s treatment continuum. This position is responsible for the overall management, quality assurance, regulatory compliance, fiscal performance, and service delivery of residential treatment substance use disorder (SUD) programs.

The Director ensures programs operate in compliance with Medi-Cal requirements, DHCS standards, ASAM criteria, CARF accreditation standards, County contracts, and organizational policies while advancing Sun Street Centers’ mission of transforming lives through prevention, treatment, recovery, and community engagement.

This leadership position promotes a client-centered, trauma-informed, recovery-oriented system of care and works collaboratively with internal departments and community partners to improve access, retention, engagement, and successful client outcomes. Responsibilities are aligned with operational oversight of Hollister Women’s Residential.

Core Responsibilities

• Provide leadership and direction for all residential services in Hollister.
• Develop and implement strategic goals that align with Sun Street Centers' mission, values, and organizational priorities.
• Monitor program effectiveness, census management, service utilization, productivity, and outcome measures.
• Ensure program growth, sustainability, and continuous quality improvement initiatives.
• Lead department meetings and maintain effective communication across service lines.
• Promote a culture of accountability, professionalism, collaboration, and excellence.

Minimum Qualifications

Education & Certification

• Bachelor’s Degree plus significant leadership experience in substance use disorder treatment or a combination of both
• Certified Substance Use Disorder Counselor certification

Experience

• Minimum five (5) years of progressively responsible leadership experience in behavioral health, substance use disorder treatment, or healthcare operations.
• Minimum three (3) years of supervisory and management experience.
• Experience managing a residential treatment program preferred.

Equal Opportunity Employer

Sun Street Centers is an Equal Opportunity/Affirmative Action Employer. We encourage applications from racially and ethnically diverse individuals, women, veterans, people with disabilities, and individuals in recovery.