Program Director, EMS

Lindenwood; Madison Heights (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Lindenwood in Madison Heights is seeking an EMS Program Director to lead and coordinate the EMS program. Responsibilities include fostering positive relationships, ensuring compliance with accreditation, and supporting student progress.

The ideal candidate will have experience managing teams and a Bachelor's degree, with a Master's preferred. The role may require teaching and involvement in recruitment and mentoring of faculty.

This position is vital for maintaining program quality and achieving successful student outcomes.

Qualifications

• Three years of work experience in a post-secondary institution.
• One academic year full-time teaching experience in a post-secondary institution.
• Current and valid registered/licensed instructor status.

Responsibilities

• Provide leadership and program coordination for the EMS program.
• Engage in retention activities for at-risk students.
• Document and communicate attendance and progress with students and faculty.
• Assist with academic advising and mentorship.
• Ensure compliance with clinical placement standards.
• Participate in faculty recruitment, hiring, and training.

Skills

Management of teams

Problem-solving skills

Negotiation skills

Communication skills

Knowledge of program management

Empathetic listening

Education

Bachelor's Degree

Master's Degree preferred

Tools

Project management software

Job description

Job Title

EMS Program Director

Department

EMS

Supervisory

Yes

Reports To

Managing Director

Job Summary

The Program Director is responsible for providing leadership and program coordination for the students and faculty in the EMS program. This position is also responsible for fostering positive relationships with internal and external stakeholders, ensuring compliance with institutional and accrediting mandates, and supporting student academic progress.

Responsibilities

• Engage in retention activities, including identifying at‑risk students.
• Document and communicate with students and faculty regarding attendance and progress.
• Assist students with academic advising and mentor instructors on effective counseling.
• Ensure student documents meet clinical placement standards by delegating to appropriate personnel.
• Assist the Regional Managing Director with preparation of reports for state and federal agencies; maintain supply inventory and requisitions.
• Carry out departmental functions, participate in professional meetings and events, and create effective internal communication.
• Actively participate in faculty and staff recruitment, hiring, training, and mentoring; may be required to teach when needed.
• Build a strong team through open communication and collaborative decision‑making.
• Collaborate with program advisory committees and maintain positive communications within the career field.
• Coordinate special topic workshops and assist students with navigating Platinum as needed.
• Coach students through academic challenges using available resources.
• Plan programs from start to finish, including identifying processes, deadlines, and milestones.
• Assist students in preparation to challenge the National Registry exam after program completion.
• Perform other duties as assigned.

Knowledge – Skills – Abilities

• Experience managing teams through long, complex program implementations.
• Knowledge of current program management methods and best practices.
• Strong problem‑solving, negotiation, and communication skills.
• Experience with industry‑standard project management software and tools.
• Ability to monitor performance and collaborate with program teams to improve processes.
• Exceptional verbal and written communication skills, active empathetic listening.
• Ability to motivate, guide, and help students complete their program of study and faculty to mentor and educate.

Minimum Qualifications

• Bachelor’s Degree required; Master’s preferred.
• Three (3) years of work experience in a post‑secondary institution.
• One (1) academic year full‑time teaching experience in a post‑secondary institution.
• Current and valid registered/licensed instructor status.

Working / Physical Demands

The employee is frequently required to stand, walk, and sit for extended periods; to operate a phone, computer keyboard, and other office equipment. Evening or weekend hours, if necessary, may be required to meet deadlines and meet with prospective students. The employee is regularly required to see, talk, and hear. This description is not intended to be all‑inclusive; the employee may be required to perform other duties as assigned.

Equal Opportunity Employer

Dorsey College is an Equal Opportunity employer. The College complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Dorsey College is committed to a policy of non‑discrimination and to providing a positive discrimination‑free educational work environment. Dorsey College also strives to ensure equal access to educational programs and activities, compliant with TitleIX which prevents sex discrimination, including accommodations for pregnancy and pregnancy related conditions. Inquiries about TitleIX may be referred to Dorsey College’s TitleIX Coordinator, the U.S. Department of Education’s Office for Civil Rights, or both. Dorsey College’s TitleIX Coordinator is Ann Victoria Thomas, 31799 John R Road, Madison Heights, MI48071, [e-mail], Ph:248.585.9200, ext.11228. Dorsey College’s nondiscrimination policy and grievance procedures can be located at https://www.dorsey.edu/policies-and-plans/. To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under TitleIX, please also refer to https://www.dorsey.edu/policies-and-plans/ and select “Report an Incident” under the TitleIX heading.