Program Director - Community Behavioral Health Center

The Berkshire Edge, LLC.; Pittsfield (MA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Berkshirejobs is seeking a senior administrator to supervise clinical staff and oversee outpatient programs in Pittsfield, MA. The role ensures compliance with regulations, drives program development, and coordinates across care continuum while supporting training and quality initiatives.

The position requires licensure (LICSW/LMHC/Ph.D.), a master’s degree in a relevant field, and at least five years of supervisory experience in community mental health.

Qualifications

• Master’s degree in social work, psychology, or counseling.
• LICSW/LMHC/Ph.D. licensure or equivalent.
• Minimum of five years of supervisory and clinical experience in community mental health.

Responsibilities

• Oversees all levels of clinical staff and outpatient programs.
• Ensures regulatory compliance with state and federal requirements.
• Develops training standards aligned with evidence-based practices.
• Manages intake, access, and collaboration with other agency programs.
• Generates reports, proposals, and contracts for management and funders.
• Represents the agency at community events and task forces.

Skills

Leadership

Staff supervision

Program development

Training & teaching

Communication

Education

Master’s degree in social work, psychology, or counseling

LICSW/LMHC/Ph.D. licensure

Tools

Microsoft Word/Excel

Job description

Offering a $3000 Sign On Bonus!

Job Summary

Supervises all levels of clinical staff and oversees assigned outpatient programs. Performs administrative and clinical oversight of the clinic, and coordinates across the continuum of care, including managing utilization, access, fiscal, and programmatic issues.

Essential Job Functions

• Adheres to all applicable state and federal regulations; ensures compliance with the organization’s policies and procedures, code of conduct, and all applicable regulatory requirements.
• Understands and leads program development and staff within CBHC standards of care.
• Supervises all levels of clinical staff, including recommendations for staffing changes to the leadership team. Completes annual evaluations for assigned staff.
• Identifies training needs and develops training standards in alignment with evidence-based practices and trauma informed management approach which meet licensing, payor, and contractual regulations.
• Recruit, hire, and train staff and interns within training standards and ensure staff compliance with mandatory training requirements.
• Oversees intakes and access initiatives, collaborates with other agency and community programming to support operations and access.
• Facilitates staff meetings, clinical consultations, and interdisciplinary collaboration within the clinic and among other agency programs to enhance client care.
• Collaborates with operations manager for oversight of administration of the clinic, including productivity, billing submission, documentation, and staff attendance.
• Completes reports, proposals, and contracts on a timely basis for use by management, funding agencies, and others.
• Collaborates on grants, including Requests for Responses (RFRs).
• Completes reports and records necessary for clinical practice.
• Participates in agency-wide programs and planning, as needed.
• Represents agency/program at community events and on collaborative task forces
• Coordinates treatment reviews
• Audits client charts.
• Collaborates with operations manager on quality improvement projects to meet agency and division QI goals.
• Resolves client complaints.

Qualifications, Experience, and Education

• Master’s degree in social work, psychology, or counseling.
• Independently Licensed Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), and/or Ph. D.
• Minimum of five (5) years of supervisory and clinical experience in community mental health.
• Demonstrated prior experience in areas of management skills (i.e., program development, human resource management, and basic fiscal operation).
• Prior strong clinical/supervisory experience.
• Prior experience and skill in clinical supervision as a teaching tool.
• Excellent knowledge and experience in diagnostic and treatment procedures.
• Excellent knowledge of community mental health systems and community resources.
• Ability to transmit knowledge to others.
• Ability to effectively and professionally represent the agency in a variety of settings.
• Valid driver’s license and use of personally insured vehicle for agency business.
• Strong knowledge of computers.
• Excellent oral and presentation skills.
• Excellent leadership skills.
• Ability to delegate effectively.
• Ability to respond with flexibility to program scheduling needs.
• Ability to encourage independence.
• Ability to maintain ethical and professional standards.
• Ability to demonstrate a commitment to the Agency’s mission and community mental health principles.
• Ability to facilitate groups and meetings in other community locations.